Credible ยท 20 hours ago
Learning Technology Specialist
Washington, DC
Full-time
Remote
Mid, Senior Level
5+ years exp
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Responsibilities
Managing the day-to-day responsibilities of the LMS, ensuring the system runs smoothly, updating content, fixing technical issues, and identifying ways to improve it.
Adding new learning objects to the LMS by managing new courses, classes, and resources.
Identifying additional internal uses of the LMS and facilitating the onboarding of them.
Creating and training on reports and dashboards for internal stakeholders.
Providing technical support and training to trainers, end-users, and other support teams on the LMS.
Overseeing the implementation, configuration, and maintenance of the DAP along with creating the appropriate governance and standards guidelines.
Acting as internal subject matter expert (SME) and practitioner for DAP element design and programming.
Monitoring platform usage and analyzing data to identify trends, areas for improvement, and opportunities for increased adoption.
Supporting the IT Training team in effectively using the DAP.
Acting as the primary liaison with the administrative teams with high DAP utilization, providing design and analytic support along with programming suggestions.
Designing and implementing a program for practice groups to use the DAP for process and knowledge retention.
Developing and tracking metrics to show our progression in the maturity curve and tracking value to the organization.
Creating a strategy to leverage analytics on programs before we apply the DAP user-facing elements to identify friction points and priority use cases.
Developing a formal DAP community of practice, including IT Training and the other departments that are leveraging the DAP.
Collecting and incorporating user feedback to continuously improve the platform and its usage.
Creating new learning objects for end-user consumption using Articulate 360 products.
Qualification
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Required
Managing the day-to-day responsibilities of the LMS, ensuring the system runs smoothly, updating content, fixing technical issues, and identifying ways to improve it.
Adding new learning objects to the LMS by managing new courses, classes, and resources.
Identifying additional internal uses of the LMS and facilitating the onboarding of them.
Creating and training on reports and dashboards for internal stakeholders.
Providing technical support and training to trainers, end-users, and other support teams on the LMS.
Overseeing the implementation, configuration, and maintenance of the DAP along with creating the appropriate governance and standards guidelines.
Acting as internal subject matter expert (SME) and practitioner for DAP element design and programming.
Monitoring platform usage and analyzing data to identify trends, areas for improvement, and opportunities for increased adoption.
Supporting the IT Training team in effectively using the DAP.
Acting as the primary liaison with the administrative teams with high DAP utilization, providing design and analytic support along with programming suggestions.
Designing and implementing a program for practice groups to use the DAP for process and knowledge retention.
Developing and tracking metrics to show our progression in the maturity curve and tracking value to the organization.
Creating a strategy to leverage analytics on programs before we apply the DAP user-facing elements to identify friction points and priority use cases.
Developing a formal DAP community of practice, including IT Training and the other departments that are leveraging the DAP.
Collecting and incorporating user feedback to continuously improve the platform and its usage.
Creating new learning objects for end-user consumption using Articulate 360 products.
Four-year college degree or equivalent experience.
5+ years of experience administering LMSs
2+ years of experience deploying DAP solutions.
Proficiency in Windows operating systems and Microsoft Office Suite or related software.
Proficiency in LMS use and management and DAP use, facilitation, and management.
Preferred
Experience with SABA and Cornerstone LMS systems preferred.
Company
Credible
Welcome to Credible, the next generation of ATS platforms, providing employers with cutting-edge technology to find their next great hire in as little as one day.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase
