Root Inc. · 4 hours ago

Liability Adjuster

Columbus, OH

Full-time

Remote

Entry Level

$46K/yr - $50K/yr

1+ years exp

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Responsibilities

Initiates, investigates, evaluates, negotiates and finalizes claims resulting from simple auto accident losses

Leverage internal tools to research and resolve customer requests thoroughly and accurately

Gather necessary information from customers

Consistently makes prompt and courteous contact with every party involved in a claim

Uses exemplary time management and organizational skills to manage pending claims and associates tasks proactively

Coordinates the repair of damaged vehicles, and assists with rental reimbursement

Provides input for continuous development of claims guidelines and best practices

Recommends potential product developments and process improvements

Interacts and communicates effectively with customers, peers, vendors, and managers

Engages in learning opportunities to build knowledge of personal lines claims, court decisions impacting the claims functions, current guidelines in claims function, and policy changes and modifications

Qualification

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Adjuster insurance licenseClaims experienceCustomer-facing communicationMicrosoft Office SuiteGoogle Suite