Allstate · 6 hours ago

Liability Determination Adjuster - Remote (CST)

USA - MS (Remote)

Full-time

Remote

Entry Level

$18.27/hr - $31.25/hr

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Responsibilities

Assist our valued customers in navigating the aftermath of single or multi-vehicle auto losses.

Communicate with various stakeholders, including policyholders, claimants, agents, witnesses, repair facilities, and contractors.

Conduct thorough investigations, assess claims, negotiate effectively, and reach fair settlements for insurance claims involving our Allstate insureds.

Investigate casualty claims by performing detailed reviews of damage and interpreting policies to determine coverage.

Use phone, emails and sometimes even video chat with customers to help them through a fast, fair, and easy claims process.

Evaluate and negotiate claims settlements with customers, vendors, third party carriers and claimants, in accordance with all legal and business standard methodologies.

Utilize multiple tools to get the job done in a fast-paced environment, including estimate tools, job aids, and additional settlement platforms.

Protect the company financially by executing policies along policy agreements, and keep a clear record of your work in a claims system.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Claims ProcessingAdjuster LicenseInsurance PoliciesDigital Literacy

Required

Strong interpersonal and communication skills, with an emphasis on customer service.

Ability to handle multiple tasks and prioritize effectively in a dynamic environment.

Detail-oriented and critical thinking mindset.

Proficient in using technology and various software tools for claim processing.

Familiarity with insurance policies and regulations is a plus.

As a condition of employment, you are expected to obtain an adjuster’s license in multiple markets.

All required licenses will need to be obtained within 60 days of hire.

You must maintain all licensing required for your role. This includes any continuing education and/or other state-affiliated requirements for licensing renewal.