Allstate · 3 hours ago

Liability Determination Adjuster - Remote (NY/NJ)

USA - NY (Remote)

Full-time

Remote

Entry Level

$18.27/hr - $31.25/hr

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Responsibilities

Assist our valued customers in navigating the aftermath of single or multi-vehicle auto losses

Effective communication with various stakeholders, including policyholders, claimants, agents, witnesses, repair facilities, and contractors

Conduct thorough investigations, assess claims, negotiate effectively, and reach fair settlements for insurance claims involving our Allstate insureds

Investigate casualty (and applicable LOB (line of business)) claims by performing detailed reviews of damage and interpreting policies to determine coverage

Use phone, emails and sometimes even video chat with customers to help them through a fast, fair, and easy claims process

Evaluate and negotiate claims settlements with customers, vendors, third party carriers and claimants

Utilize multiple tools to get the job done in a fast-paced environment, including estimate tools, job aids, and additional settlement platforms

Execute policies along policy agreements, and keep a clear record of work in a claims system

Qualification

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Insurance Policies Knowledge

Required

Strong interpersonal and communication skills, with an emphasis on customer service.

Ability to handle multiple tasks and prioritize effectively in a dynamic environment.

Detail-oriented and critical thinking mindset.

Proficient in using technology and various software tools for claim processing.

Familiarity with insurance policies and regulations is a plus.

As a condition of employment, you are expected to obtain an adjuster’s license in multiple markets.

All required licenses will need to be obtained within 60 days of hire.

You must maintain all licensing required for your role. This includes any continuing education and/or other state-affiliated requirements for licensing renewal.