Licensed Customer Service Agent @ Kin Insurance | Jobright.ai
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Kin Insurance · 1 day ago

Licensed Customer Service Agent

positionUnited States
timeFull-time
remoteRemote
seniorityEntry Level
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Financial ServicesInsurance
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Work & Life Balance

Insider Connection @Kin Insurance

Discover valuable connections within the company who might provide insights and potential referrals.
Get 3x more responses when you reach out via email instead of LinkedIn.

Responsibilities

Interacting with current policyholders via phone, email, and chat
Contacting customers banks/mortgage to obtain additional details
Creating/updating policies for customers to review
Submitting payments/issuing refunds
Educating customers on policies and coverages

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Customer service skillsCasualty licensePersonal Lines licenseGoogle Suite proficiencyCall center experience

Required

An active Property & Casualty (P&C) or Personal Lines insurance license
Superior customer service skills
Empathy towards others
Ability to work in a fast paced environment with limited structure
Proficient in Google suite or similar tools and ideally comfortable navigating multiple tools and windows at the same time
A need for efficiency, always looking for ways to make processes better

Preferred

Experience in a call center/high incoming call volume environment
Bilingual (Spanish speaking)

Benefits

Medical, Dental and Vision Insurance
Remote Work Environment (Remote first company!)
16 days of PTO, plus company observed holidays and two floating holidays
Very generous equity options and 401K
Parental Leave
Continuing education and professional development
Disability and Life Insurance

Company

Kin Insurance

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Glassdoor
3.7
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Kin Insurance is an insurtech company that offers personalized home insurance policies.
dateFounded in 2016
location
Chicago, Illinois, USA
people-size501-1,000 employees
web-link
https://www.kin.com

Funding

Current Stage
Late Stage
Total Funding
$458.16M
Key Investors
Activate Capital PartnersQED InvestorsCommerce Ventures
2024-02-05Series D· $15M
2023-09-13Series D· $33M
2023-03-22Series D· $15M

Leadership Team

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Sean Harper
CEO and Co-Founder
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Lucas Ward
Co-Founder, President and CTO
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Recent News

markets.businessinsider.com
Kin Q1 Premium in Force Grows by 49% Year-Over-Year, Accelerates Diversification by Driving 29% of New Revenue ...
2024-05-19
Coverager
Reciprocals managed by Kin publish 2023 results
2024-05-19
Fintech Finance
Kin announces $15M in fresh financing from new investor Activate Capital
2024-05-05
Company data provided by crunchbase
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