iSOS.com · 4 hours ago

Licensing Specialist

Tempe, AZ

Full-time

Remote

Mid Level

$60K/yr - $84K/yr

3+ years exp

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Information TechnologySoftware

Growth Opportunities

No H1B

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Responsibilities

Support volume licensing agreements ensuring processes, procedures and training associated with new software agreements are effectively articulated to the team

Support Customer Success Managers and Business Development Managers in the maintenance and management of volume licensing agreements

Administer and communicate program details for the software license agreement process

Manage license quoting and renewal processes, including creating quotes in vendor systems and Isos's records (NetSuite), distributing to sales reps for client review, processing purchase orders, and ensuring timely delivery of license keys

Document and process client purchase orders within Confluence account structures, completing order fulfillment in Confluence (Sales Space) and Jira (Atlassian Consulting Project)

Utilize Confluence for documenting new opportunities, creating license quotes and renewals, and completing the order fulfillment process in Sales Space

Generate licensing quotes in NetSuite, ensuring timely responses and compliance with client specifications and pricing guidelines. Process purchase orders and invoices for software licensing, maintain accurate records, and support efficient billing and payment workflows

Continually improve your overall knowledge of Isos Technology's products and services to assure a well-rounded knowledge of all areas of operation including assigned training and certifications as requested by management

Provide technical licensing support for all customers

Gather requests and suggestions for system enhancements and changes

Partner with Program Managers and Customer Success Managers to ensure the consistent use of best practices

Support with creation and delivery of comprehensive monthly reports on licensing metrics, providing insights to support data-driven decision-making across teams

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Software LicensingData AnalysisMicrosoft ExcelNetSuiteCRM KnowledgeGoogle SheetsAtlassian ExperienceSales TechnologyCustomer ManagementRevenue ManagementInvoice ProcessingSpreadsheets Modeling

Required

3+ years of experience in software licensing with proficiency creating reports, optimizing processes, invoice processing, customer management and revenue management experience

Advanced spreadsheet modeling skills (e.g., Microsoft Excel, Google Sheets) and data analysis capabilities

CRM knowledge (HubSpot preferred)

Candidates must be willing to participate in and successfully pass a background check and pre-employment drug testing and be authorized to work in the United States.