102 applicants

Company

The Reynolds and Reynolds Company · 7 hours ago

Live Chat Specialist

Full-time

Remote

Entry Level

$13/hr - $13/hr

Maximize your interview chances

AutomotiveRetail

Insider Connection @The Reynolds and Reynolds Company

Discover valuable connections within the company who might provide insights and potential referrals.
Get 3x more responses when you reach out via email instead of LinkedIn.

Responsibilities

Handle a wide variety of customer inquiries via online chat

Provide accurate information about the products and services via online chat

Narrow down on appointment information to schedule appointments

Capture customer contact information for lead generation and client review

Summarize interactions based on customer needs for client review

Develop and maintain a knowledge base of the evolving products and services

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Windows SkillsGaming ExperiencePositive DemeanorQuick-paced Environment

Required

Must reside in one of the following states: Alabama, Arkansas, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Mississippi, Ohio, Oklahoma, Pennsylvania, Tennessee, Texas, Utah, West Virginia, or Wisconsin

Basic internet and window based computer skills

Positive and professional demeanor

Excellent written and verbal communication skills

Ability to adapt to change and enjoy a quick paced work environment

Preferred

Previous experience in retail customer service or the automotive industry preferred but not necessary

Strong ability to multitask is preferred, gaming experience is helpful

Benefits

401(k)

401(k) matching

Dental insurance

Health insurance

On-the-job training

Referral program

Vision insurance

Company

The Reynolds and Reynolds Company

Glassdoor

3.3

Founded in Dayton, Ohio in 1866, Reynolds and Reynolds is a leading provider of automobile dealership software, services, and forms to help dealerships deliver better results and transform the customer experience.

Founded in 1866