HIAS · 8 hours ago
Loan Officer
Elmira-Corning Area
Full-time
Remote
Entry, Mid Level
$60K/yr - $73K/yr
2+ years exp
Maximize your interview chancesNon Profit
Insider Connection @HIAS
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Responsibilities
Works closely with HIAS affiliate partners and other refugee-serving organizations to identify and engage prospective clients across multiple geographic markets virtually.
Assists clients in navigating digital tools and platforms to access services, complete loan applications, and participate in training sessions.
Conducts comprehensive intake assessments to understand clients’ business needs, growth goals, and financing requirements, tailoring support to each entrepreneur’s unique circumstances.
Facilitates one-on-one and group virtual training sessions on key topics such as financial literacy, business planning, marketing strategies and navigating business challenges.
Provides individualized guidance to business startups, helping them create realistic business plans, develop detailed budgets, and forecast cash flow.
Assists clients in preparing and reviewing loan applications, focusing on applicants with non-traditional credit profiles.
Organizes and reviews loan application materials to ensure accuracy and completeness, identifying missing documentation and proactively requesting additional information as needed.
Builds trust and maintains strong relationships with refugee entrepreneurs through culturally sensitive communication.
Maintains consistent communication with clients, addressing inquiries promptly, providing guidance, and monitoring their progress toward business milestones.
Tracks technical assistance activities and client outcomes using internal databases, ensuring data integrity for reporting and program evaluation.
Develops and maintains a robust referral network of business-support organizations within each geographic market to enhance services and resources for clients.
Identifies at-risk loans early and collaborate with clients to develop effective remediation strategies.
Seeks out and participates in training programs appropriate to EAF’s work as an emerging CDFI and non-profit lender.
Supports additional initiatives, projects, and responsibilities as directed by the Lending Manager or organizational leadership.
Performs other duties as assigned.
Qualification
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Required
Undergraduate degree in business administration, finance, economics, or a related field, or equivalent work experience.
2-3 years of experience in small business lending, community development, or financial services, ideally with a CDFI or nonprofit organization.
Demonstrated understanding of U.S. business climate, business systems and business development, with experience in business counseling strongly desirable.
Experience working with underserved populations, particularly refugees or immigrant communities, is highly preferred.
Knowledge of business development resources and challenges faced by small business owners, particularly those in refugee and immigrant communities.
English fluency required; fluency in one or more languages spoken by refugee communities (e.g., Spanish, Ukrainian, Dari, Pashto, Arabic, or others) is desirable.
Self-motivated, with the ability to work independently in a virtual environment while maintaining close communication with the team.
Flexibility and adaptability to work across different time zones and respond to the evolving needs of refugee business owners.
Proficiency in virtual communication tools (e.g., Zoom, Microsoft Teams) and outcomes tracking software.
A commitment to EAF’s mission and its impact on its community.
Travel, to include travel to insecure operating environments, may be required.
Preferred
Experience working with underserved populations, particularly refugees or immigrant communities, is highly preferred.
Fluency in one or more languages spoken by refugee communities (e.g., Spanish, Ukrainian, Dari, Pashto, Arabic, or others) is desirable.
Company
HIAS
HIAS is a Jewish non-profit organization engaged in protecting refugees whose lives are in danger for being who they are.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Mark Hetfield
President and CEO
Company data provided by crunchbase
