Western Alliance Bank ยท 21 hours ago
Loan Processing Manager
Irvine, CA
Full-time
Onsite
Mid, Senior Level
$100K/yr - $118K/yr
5+ years exp
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Responsibilities
Maintain a thorough knowledge of the incoming pipeline, as well as all files currently in the pipeline, to ensure progress is made on each file daily. Train and update processing staff on all operational policies and procedures and investor guidelines.
Assist processing staff and Sales Managers in resolving complex processing situations involving investor guidelines, processing systems, and internal procedures.
Monitor processing workflows to identify and implement enhancements or changes as needed.
Hold processing staff accountable for their individual pipelines and file flow timelines.
Monitor, review, and coach team members regarding individual performance.
Monitor pipeline and projections to ensure proper staffing levels to meet production needs.
Monitor and ensure regulatory compliance for all team members.
Timely and effective communication with the team regarding internal and external changes.
Ensure that all team members are effectively communicating with appropriate parties.
Interact effectively with operational areas and their management.
Follow up with teams regarding inactive loans and data integrity.
Assist in the evaluation of efficient workflow processes.
Monitor and ensure professional, courteous, and effective communications between staff and borrowers, along with other internal departments, and external third parties.
Manage daily, weekly, monthly reports on team performance and drive performance scorecard system that improves productivity and accuracy.
Qualification
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Required
Minimum of 5 years of mortgage processing/underwriting experience.
Minimum of 3 years of supervisory experience.
Extensive knowledge of mortgage loan processing and pipeline management.
Nationwide lending experience in a call center environment.
Comprehensive knowledge of TRID, FNMA, FHLMC, FHA, and VA guidelines.
Knowledge of FHA Connection, Encompass and the VA portal.
Excellent verbal and written communications skills are essential.
Ability to multitask in a high stress, deadline-driven environment, while keeping team members focused on pipeline management.
Extensive knowledge of local, state, and federal questions regarding consumer and mortgage lending.
Preferred
Bachelor's degree preferred
Benefits
Competitive salaries
An ownership stake in the company
Medical and dental insurance
Time off
A great 401k matching program
Tuition assistance program
An employee volunteer program
A wellness program
Company
Western Alliance Bank
Western Alliance Bank is a banking firm that offers commercial and business banking solutions.
Founded in 1994Phoenix, Arizona, USA
1001-5000 employees
H1B Sponsorship
Western Alliance Bank has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (41)
2022 (33)
2021 (11)
2020 (10)
Funding
Current Stage
Public CompanyTotal Funding
unknown2005-06-30IPO
Leadership Team
Dale Gibbons
Chief Financial Officer
Tim Boothe
Chief Operating Officer
Recent News
2024-10-18
2024-10-18
2024-10-17
Company data provided by crunchbase
