CrossCountry Mortgage, LLC · 1 day ago
Loan Processor
Texas, United States
Full-time
Remote
Mid Level
$20/hr - $24/hr
3+ years exp
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Responsibilities
Close 15-20 loans a month.
Manage daily pipeline report from submitted to processing to funding.
Ensure turn times and metrics are met, established service levels are maintained and customer contacts are logged.
Direct contact with borrowers is required to gather loan approval conditions and provide detailed updates to real estate agents.
Gather 90% of conditions without manager involvement.
Smooth closings: Closing documents are at title 2 business days prior to close date 90% of the time.
Work with team members to resolve issues on files as they arise.
Act as a liaison between the Processing and Sales, Underwriting and Closing teams to provide exceptional internal and external customer service.
Ensure loans meet all compliance guidelines, including re-disclosure for RESPA change of circumstance.
Participate in our current client referral program.
Potential to prepare and send Closing Disclosures and the ability to explain in detail to borrowers how the Closing Disclosure reads.
Qualification
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Required
Minimum of 3-year mortgage loan processing experience required.
Proficient with standard software such as Windows, Word, Excel, Outlook.
Experience with Loan Origination Software, LP and DU Systems, FHA Connection, VA Portal and USDA.
Experience with multiple mortgage investors including but not limited to: FNMA, FHLMC, VA, non-agency and non-QM.
Effective oral and written communication skills to work with Internal staff, clients, Management and vendors.
Exemplary customer service skills.
Attention to detail to ensure tasks are completed thoroughly and correctly in fast-paced high work volume environment.
Excellent interpersonal skills to interact positively with all employees.
Flexibility to help assist with new tasks and office changes.
Excellent time management skills and ability to multi-task and prioritize work.
Must have a valid driver’s license and successfully pass a background check.
Benefits
Medical
Dental
Vision
401K
Company-provided short-term disability
An employee assistance program
A wellness program
Company
CrossCountry Mortgage, LLC
Community is everything At CCM, our vision is to become the most referred mortgage lender in every community we serve – and make a difference in the neighborhoods where you work and live.
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
$400MKey Investors
Ares Management
2021-11-23Debt Financing· $400M
Leadership Team
Tom Kraft
Senior Vice President Operations
J
Jennifer Boerio
Vice President of CRM Platform
Recent News
2024-12-11
2024-12-03
2024-11-15
Company data provided by crunchbase
