PNC · 4 hours ago

Loan Support Analyst - Corporate Loan Administration

United States

Full-time

Remote

Mid Level

3+ years exp

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Responsibilities

Executes varied transactions/processes utilizing standard procedures. May have specific responsibility for one or multiple specialized products or functional areas. May have responsibility for large, complex and sensitive assigned accounts or portfolio.

Processes and/or reconciles varied and moderately complex transactions in accordance with established policies and procedures. Partners with internal and/or external business partners to route communications, documents or other action items to complete transactions. Identifies and may resolve exceptions; escalates appropriately. May interact with customers and have assigned accounts or portfolio.

Ensures the appropriate materials and documentation are available to complete transactions.

Provides responses and documentation to inquiries and ad hoc requests. Completes research and provides feedback on workflow and work received.

Reviews transactions and related documents and verifies work processes to ensure completeness, accuracy and conformance to established service levels and applicable policies and procedures.

Qualification

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Risk ManagementAssociates DegreeEffective CommunicationsCustomer FocusManaging Multiple PrioritiesOperational FunctionsProblem Management ProcessStandard Operating Procedures