68 applicants

Company

Tag · 3 hours ago

Localization Project Manager

United States

Full-time

Remote

Entry, Mid Level

2+ years exp

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Responsibilities

Oversee Language Services briefs from start to completion, ensuring quality at every stage

Day-to-day management of projects and campaigns including: setting and managing project timelines, estimating/reconciling, project administration, status reporting, handling client approvals

Manage client expectations and earn their confidence

Ensure creative excellence in projects by following set creative procedures including interpretation and consolidation of client briefs, with support of Team Lead, Language Services and Creative Team, briefing copywriters, translators and proofreaders

Develop a good understanding of job tracking systems

Identify and troubleshoot technological bottlenecks in workflow and/or asset management systems

Be the central conduit for all project communication and status updates

Maintain close contact with Client Services team who are also on the same account

Regularly conduct follow ups after delivery of projects to maintain quality and client relationship

Ensure all client/internal deliverables are met, on time

Highlight issues before they become problems to manager, ability to know when and how to escalate

Accurately quote all jobs and keep the client updated regularly with any additional costs.

Invoice all projects on final delivery.

Be commercially aware and highlight any costing errors immediately to the Director.

With Senior Project Manager, identify potential new business and ways of increasing profitability

Work closely with Senior Project Manager and other departments on understanding and planning ahead for priority projects

Give input on improvements, processes and workflows, standard timelines for types of service, communications between departments etc.

Help develop and train Project Coordinators

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

BilingualAdvertising experienceTranslation agency experienceProduction processes knowledgeJob-tracking systemsProject management applicationsTranslation Management SystemsMicrosoft OfficeCustomer service skillsInvoicing knowledgeP&L processes knowledge

Required

2+ years of experience in an advertising or translation agency, including experience handling client Language Services or Creative briefs

A Bachelor’s degree in related field (i.e. English, Linguistics, International Relations, Marketing, Communications, Business). A combination of education and work experience can be substituted.

Bilingual a must!

Understand production processes and the essentials of briefs from a Language Services perspective

Excellent customer service skills

Excellent written and verbal communication

Understanding of job-tracking systems

Be highly organized, detail-oriented, ability to multitask and prioritize workload

Previous experience of project management applications and Translation Management Systems

Solid understanding of Microsoft Office (Word, PPT, Excel)

Knowledge of invoicing and P&L processes

Benefits

Flexible hours

Strong supportive benefits

Career training and development

Inclusive environment

Company

Tag

At Tag, we turn big ideas into high-impact marketing, working with leading brands and agencies to deliver content at speed and scale across channels, cultures and regions.

Founded in 1972

Singapore, Central Region, SGP

1001-5000 employees