170 applicants

Company

Crawford & Company · 3 hours ago

Loss Investigation Specialist - Seasonal

USA

Full-time

Remote

Entry Level

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Responsibilities

Conduct on-site investigations of claims/accident or fixed-site inspection of damages including, but not limited to insureds and those most knowledgeable about the claim, law enforcement, taking photographs, obtaining official reports, gathering details of event and documenting parties involved.

Provide documentation, photos, diagrams, and video as needed.

Prepare reports by collecting and summarizing information required by client and by Crawford. Provide report for Crawford Licensed Adjuster to handle claim/accident (for transportation, provide report within 8 hours).

Must have reliable transportation to get to and from an accident scene, a good quality camera, and the ability to transmit reports and photos via the internet.

Provide prompt customer service to clients, insured, claimants, etc.

Escalate incidents or calls, as necessary, to other parties for resolution.

Ensure correct documents are attached where appropriate.

Assist management with reports or provide reports as needed.

Work beyond normal business hours when necessary.

Position requires the ability to capture photos and use of internet.

Work week is variable and will include on-call back-up scheduling.

Maintain company reputation and integrity of insurance products by complying with federal and state regulations and service standards.

Uphold the Crawford Code of Business Conduct at all times.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Camera operationComputer proficiencyCasualty Claims AdjusterCustomer service skillsDiplomacy skills

Required

High school diploma; GED or the equivalent combination of education and experience.

Must complete and pass Crawford specified training for placement on assignments.

Ability to operate a camera, computer and/or office technology.

Strong verbal and written communication skills.

Good attention to detail.

Ability to multi-task.

Good diplomacy skills and able to reason in difficult situations.

Physical ability to crouch, reach and lift heavy objects.

Must possess strong customer service skills.

Must have reliable transportation to get to and from an accident scene, a good quality camera, and the ability to transmit reports and photos via the internet.

Preferred

Previous experience as a Casualty Claims Adjuster is preferred and in/with law enforcement or public service is a plus.

Benefits

Pay and incentive plans that recognize performance excellence

Benefit programs that empower financial, physical, and mental wellness

Training programs that promote continuous learning and career progression while enhancing job performance

Sustainability programs that give back to the communities in which we live and work

A culture of respect, collaboration, entrepreneurial spirit and inclusion

Company

Crawford & Company

Glassdoor

3.6

Crawford & Company is an insurance agency that provides claims management and outsourcing solutions to businesses and communities.

Founded in 1941

Norcross, Georgia, USA

10,001+ employees

https://www.crawco.com

H1B Sponsorship

Crawford & Company has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

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Trends of Total Sponsorships

2023 (6)

2022 (4)

2021 (2)

2020 (10)