Hard Rock Digital ยท 9 hours ago
Loyalty Analyst
Hollywood, FL
Full-time
Remote
Entry, Mid Level
2+ years exp
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Responsibilities
Analyzing customer behavior and providing actionable insights that drive business decisions around customer loyalty.
Working closely with business stakeholders, marketing teams, and data scientists to identify trends, develop recommendations, and create insightful reports to support customer loyalty experience.
Qualification
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Required
Strong experience in data analysis and customer behavior insights
Proficiency in SQL for data querying and analysis
Experience with business intelligence and data visualization tools (e.g., Tableau, Power BI)
Ability to identify trends and patterns in customer behavior
Experience with loyalty program analysis and metrics
Understanding of key performance indicators (KPIs) in loyalty programs
Knowledge of statistical analysis and testing methodologies
Strong problem-solving skills and attention to detail
Experience with a/b testing and analysis
Excellent communication skills to present insights to stakeholders
Bachelor's degree in Business Analytics, Statistics, Economics, or related field
2+ years of experience in data analysis or business intelligence
Strong proficiency in SQL for data analysis
Experience with Excel for data analysis and reporting
Hands-on experience with BI tools like Tableau or Power BI
Experience creating and maintaining dashboards and reports
Understanding of customer segmentation and cohort analysis
Experience with data-driven decision making
Basic understanding of statistical concepts and testing methodologies
Preferred
Master's degree in a relevant field
4+ years of experience in analytics roles
Experience with Python or R for data analysis
Knowledge of customer lifetime value analysis
Familiarity with retention modeling and churn analysis
Experience in the gaming or sports betting industry
Knowledge of loyalty program metrics and best practices
Experience with Snowflake and data warehousing concepts
Benefits
Competitive pay and benefits
Flexible vacation allowance
Company
Hard Rock Digital
Hard Rock Digital is building the future of online sports betting and interactive gaming.
501-1,000 employees
Funding
Current Stage
Late StageLeadership Team
M
Marlon Goldstein
Executive Managing Director & CEO
Earl Mitchell
SVP Predictive Analytics
Recent News
www.tradingview.com
2024-04-06
Company data provided by crunchbase
