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Company

Swooped · 3 hours ago

Manager, Business Analysts

United States

Full-time

Remote

Mid Level

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Artificial Intelligence (AI)Human Resources

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Responsibilities

Provide day-to-day guidance to the team, setting and managing expectations (priorities, timelines, etc.).

Facilitate positive, professional relationships with Technology and Business teams.

Assign resources based on skills and fit, aligned with demand.

Present complex information in a simple and concise manner for all levels of the organization.

Partner with Business and Technology Leaders to understand Business Analyst demand and build required capacity. Accurately reflect capacity and demand in Resource Management Tools.

Enable the team to identify true business issues and opportunities and facilitate solutions that deliver intended value.

Define, document, and implement best practices, tools, and templates for the Business Analyst team.

Oversee and/or manage the requirements gathering process, wireframe creation, and user story creation for selected projects.

Create and audit Business Analysis processes and procedures.

Act as a Senior Business Analyst when demand or need arises.

Perform other related duties as assigned by management.

Engage comfortably in a client-facing environment.

Directly supervise all Business Analyst employees within the department(s). Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Business AnalysisAgileWaterfallMS Office SuiteJIRAConfluenceFigmaClient EngagementTechnical LeadershipProject Management

Required

Bachelor’s Degree (BA) from a four-year college or university, or one to two years of related experience and/or training, or an equivalent combination of education and experience.

Proficient in computer skills, including MS Office Suite, JIRA, Confluence, Figma (or similar tools).

Ability to thrive in a fast-paced work environment.

Solid understanding of the software development lifecycle (both Agile and Waterfall).

Experience managing multiple projects and tasks.

Ability to provide day-to-day guidance to the team, setting and managing expectations (priorities, timelines, etc.).

Ability to facilitate positive, professional relationships with Technology and Business teams.

Ability to assign resources based on skills and fit, aligned with demand.

Ability to present complex information in a simple and concise manner for all levels of the organization.

Ability to partner with Business and Technology Leaders to understand Business Analyst demand and build required capacity.

Ability to enable the team to identify true business issues and opportunities and facilitate solutions that deliver intended value.

Ability to define, document, and implement best practices, tools, and templates for the Business Analyst team.

Ability to oversee and/or manage the requirements gathering process, wireframe creation, and user story creation for selected projects.

Ability to create and audit Business Analysis processes and procedures.

Ability to engage comfortably in a client-facing environment.

Direct supervision of all Business Analyst employees within the department(s), including interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.