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Company

World of Good Brands · 4 hours ago

Manager, Content Operations

United States

Full-time

Remote

Mid Level

3+ years exp

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Responsibilities

Monitor adoption of workflows, procedures, and operations amongst all brands

Build out cross-team workflows using project management software like AirTable and ClickUp

Assist with cross-team operations consultations and research and vet 3rd party tools to solve production inefficiencies

Manage upkeep of brand style guides, training materials, and tool documentation for freelancer and full-time staff

Manage outreach and contract negotiations for freelancers, as needed

Assist the Director, Content Operations with the management of invoice processing and ROI reporting on content spends across brands and departments as needed

Foster a culture of creativity, innovation, and continuous improvement within the content team, empowering individuals to excel in their roles and achieve collective success

Organize initiatives to increase staff motivation and engagement

Manage additional editorial and operational support tasks as required

Qualification

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Content OperationsDigital Media ExperienceProject Management SoftwareExcelGoogle SheetsGoogle SuiteAirtableWordPressClickUp

Required

3-4 years of experience working in a digital first media brand

A minimum of 1-2 years of content operations experience

An organizational thinker with a strong attention to detail who has an eye for reducing redundancies and repetitive processes

A meticulous communicator who keeps multiple teams consistently informed and champions collaboration

Proven track record of operating independently with the ability to multi-task and pivot with shift in priorities as they arise

Not afraid to wear multiple hats - no job being too small or too large

Skilled in using Excel and Google Sheets for data management, ideally with knowledge of formula-building functions including VLOOKUP, conditional formatting, and pivot tables

Preferred

Experience working with Google Suite, Airtable, Wordpress, and/or ClickUp a plus

Benefits

Medical Plan: We offer three distinct options under our Aetna medical plan

Dental Coverage: You have a choice of two dental coverage options

401k Savings + Company Pension Plan: We provide our employees with access to two retirement plans to ensure their financial security in the future.

Educational Reimbursement: You can receive up to $1,500 annually for educational expenses

Parental Leave: We offer 12 weeks of parental leave

Health Advocate: Our employee assistance program provides access to sessions with a Licensed Professional Counselor, offering support for various personal issues to navigate challenges effectively