City of Hope · 7 hours ago

Manager, EPIC Application - Beaker

United States

Full-time

Remote

Mid, Senior Level

5+ years exp

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Comp. & Benefits

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Responsibilities

Provides leadership, technical direction and oversight to ensure departmental applications and solutions meet immediate and long-term needs and support City of Hope’s mission and strategic vision

Partners with Operations to prioritize projects, evaluate progress, and ensure solutions meet the needs of the organization

Manages departmental systems Epic application team consisting of 15-30 staff members.

Oversees, evaluates and develops skills and performance of team members through assessment, coaching and education opportunities to encourage innovation, growth, and loyalty to the company.

Follows sound technical guidelines in: the development of specifications and code, data base design, program testing and implementation

Designs, develops, operates and maintains assigned systems to ensure availability, reliability, performance and integrity and provides effective, professional and timely support in conformance with service level agreements

Assists in development of project plans, budgets, and schedules.

Provides input to supervisors on appropriate mix of personnel and required man-hours to perform various project tasks; balances conflicts among scarce resources for competing projects

Monitors performance of project delivery to ensure adherence to project tasks and schedules; aggressively monitors project budgets and deadlines; reallocates resources to avoid budget or schedule variances

Provides data for and assists in preparation of project reports communicating, succinctly: project status, 2) critical issues, and 3) potential pitfalls

Continually evaluates methods of undertaking and completing projects more efficiently - with new programming techniques and different technology platforms.

Demonstrates creativity and initiative in maximizing the efficient use of resources

Seeks direction from superiors in confirming priorities, resolving resource conflicts and approving budget variances

Provides financial metrics, value realization, and other strategic reports for executive leadership, business stakeholders, and IT team

Keeps current with the latest innovations, products and technology architectures

Applies principles of leadership, human relations and Information Technology (IT) / System Life Cycle concepts in the overall supervision and coordination of Epic team

Experience with agile, waterfall, lean and other current technology delivery processes

Experience with Epic discovery, documentation of requirements, design, build, testing, training, go-live and post-live and optimization phases

Delivers solutions that support operational processes, align to technology roadmaps/plans, are secure and architecturally sound, and meet integration requirements

Negotiates with vendors regarding terms, functionality, pricing and support for offered products while monitoring relations with vendors regarding future and on-going project status and problem resolution management

Performs other related duties as assigned or requested.

Qualification

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Epic systems managementTechnical staff managementHealthcare departmental functionsAgile methodologiesWaterfall methodologiesLean methodologiesProject managementEpic certificationsVendor negotiationProgramming techniquesData analysisSystem Life Cycle concepts