105 applicants

Company

Starbucks · 4 hours ago

manager, HR Shared Services – Candidate Care Team (Remote - U.S.)

Seattle, WA

Full-time

Remote

Mid, Senior Level

$111K/yr - $166K/yr

5+ years exp

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Responsibilities

Inspire and develop a team with coaching, feedback and developmental opportunities

Empower the team to drive innovation, creating an environment of collaboration, role clarity and continuous learning

Develop strategic and operational plans in alignment with cross-functional stakeholders, guide partners in crafting goals in alignment with plans, manage execution to deliver and measure results

Manage 3rd party vendors, including relationship management, strategy, quality, process refinement, system escalations, contract renewals and system enhancements

Proactively adapt and manage operations (including solving critical issues and gaps) with agility including re-prioritizing work, managing team capacity, understanding and assessing impacts and value of re-prioritization

Embed continuous improvement, including automation, into the team’s ways of working impacting efficiency, scalability and effectiveness of processes

Evolve metrics to measure team and individual performance with a focus on timeliness, quality and efficiency in alignment with department metrics and key performance indicators (KPIs)

Influence, advocate and develop plans to effectively lead the team, customers and stakeholders through change

Leverage expertise in building and establishing relationships across multiple levels, both within and external to the organization to align business priorities, stay up to date on policies and regulations for operational excellence

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Human ResourcesBudget PlanningProject ManagementTeam ManagementConsultingContract ReviewProcess ImprovementRelationship ManagementCoaching

Required

5 years experience in Human Resources and other related functions

3 years consulting with internal clients to identify business needs and recommended solutions

3 years project management

3 years team management

3 years budget planning and management

3 years contract review and plan document preparation

Benefits

Medical, dental, vision, basic and supplemental life insurance

Short-term and long-term disability

Paid parental leave

Family expansion reimbursement

Paid vacation from date of hire

Sick time (accrued at 1 hour for every 25 hours worked)

Eight paid holidays

Two personal days per year

401(k) retirement plan with employer match

Discounted company stock program (S.I.P.)

Starbucks equity program (Bean Stock)

Incentivized emergency savings

Financial well-being tools

100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan

Student loan management resources

Access to other educational opportunities

Backup care

DACA reimbursement