Assurant · 7 hours ago
Manager, ITOM Platform (ServiceNow)
United States
Full-time
Remote
Mid, Senior Level
$102K/yr - $169K/yr
5+ years exp
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Responsibilities
Ensure accurate and complete data in the CMDB and optimized ITOM processes.
Drive continuous maturity in support of business needs and strategy.
Lead the execution of the strategy and vision for ITOM technology.
Ensure Assurant is realizing the value of its investment and aligned to organizational needs.
Oversee the CMDB discovery technology, service maps of business applications, and alerting and event management for monitoring systems.
Engage in highly visible initiatives and activities, including reliability, disaster recovery, audit and compliance.
Communicate effectively at all levels of the organization.
Qualification
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Required
5+ years of ServiceNow technical experience
3+ years of managing or leading people is desired
Experience with CMDB is highly desired
Experience defining and developing product roadmaps
Preferred
Bachelor’s degree in technology discipline
Professional certifications
Developing a product catalog of services
Configuring, developing, recommending system changes and implementing policies around IT Service Management
Developing technical knowledge documentation and presenting to technical associates
Mentoring and coaching staff to stay aligned with long-term strategic goals
Facilitating presentations, meetings, and discussions to all levels of the organization
Proficiency with the Microsoft office suite of tools
Proficient with building relationships, and collaborating across and extended enterprise (employee, partners, and customers)
Company
Assurant
Assurant provides protection products and related services to safeguard companies against risks.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$173.1M2023-02-28Post Ipo Debt· $173.1M
2004-02-05IPO
Leadership Team
Keith Demmings
President and Chief Executive Officer
Ricardo Fiuza
President & CEO - Latin America
Recent News
StreetInsider.com
2024-12-05
TradingView
2024-11-29
Company data provided by crunchbase
