Ritchie Bros. · 2 weeks ago

Manager, Network Engineer

United States

Full-time

Remote

Senior Level, Lead/Staff

10+ years exp

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Responsibilities

Lead, manage and mentor a team of network engineers, ensuring they have the skills, tools, and knowledge to support a complex network infrastructure. Mentor and coach team members, fostering a collaborative environment and encouraging continuous learning and professional growth.

Assign roles and responsibilities effectively, ensuring the team’s workload is balanced and aligned with project priorities. Oversee the day-to-day operations, including troubleshooting escalations and resource allocation for critical network support tasks

Set clear goals, monitor team performance, and conduct regular performance reviews. Address performance issues proactively and implement development plans to optimize team output

Lead the design and implementation of a scalable, secure, and resilient global network architecture that spans on-premises data centers, cloud environments, and remote locations. This includes LAN, WAN, SD-WAN, VPN, and wireless networks, ensuring seamless connectivity for all users and locations

Architect solutions that integrate cloud-based networking (AWS, Azure, GCP, Oracle) with on-premises systems, enabling a hybrid network that is robust, secure, and capable of handling dynamic workloads. Ensure that networks can handle high levels of traffic, meet latency requirements, and are optimized for performance.

Develop and execute network strategies aligned with the company's long-term technology roadmap, including planning for capacity, scalability, and redundancy

Manage the network infrastructure budget, ensuring cost-effective solutions while meeting performance and security requirements

Manage large-scale network projects such as upgrades, expansions, and migration. Ensure projects are delivered on time, within scope, and budget.

Act as the point of contact for network-related issues and communicate project status and critical issues with senior management and other stakeholders

Implement tools and processes to continuously monitor network performance, availability, and security. Use network performance monitoring (NPM) and network analytics platforms to gain visibility into traffic patterns, bottlenecks, and anomalies. Proactively identify issues before they impact users.

Lead the incident response process for network-related outages or performance degradations, ensuring rapid resolution of issues and thorough root cause analysis (RCA) to prevent recurrence. Establish escalation protocols for critical incidents and lead post-incident reviews.

Design and implement redundancy strategies such as failover mechanisms, load balancing, and multi-path routing to ensure high availability of critical network services. Ensure business continuity plans are in place and regularly tested for network recovery.

Continuously assess network capacity, usage trends, and future needs. Ensure the network infrastructure is capable of scaling to meet growth in traffic, user demand, and new application requirements

Collaborate with stakeholders to understand business needs and translate them into technical requirements for network architecture.

Work closely with IT Infrastructure teams to coordinate network requirements and solutions supporting hybrid and multi-cloud environments

Stay abreast of the latest developments in networking technologies. Evaluate new technologies to determine their potential value to the organization, leading pilot programs and rolling out new solutions when appropriate.

Lead initiatives to automate routine network tasks such as provisioning, configuration, monitoring, and issue resolution. Leverage tools such as network orchestration platforms, APIs, and Infrastructure as Code (IaC) to drive operational efficiency.

Continuously review and refine network operations processes to improve efficiency and reliability. Develop and document best practices for network operations, and encourage a culture of innovation and improvement within the network engineering team

Establish and maintain relationships with service providers and technology vendors, ensuring service-level agreements (SLAs) are met. This includes managing contracts, support, and procurement

Qualification

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Network EngineeringNetwork ArchitectureTeam ManagementProject ManagementCloud NetworkingNetwork Performance MonitoringIncident ResponseVendor ManagementAutomationBudget ManagementContinuous ImprovementUniversity Degree