Be an early applicantLess than 25 applicants

Company

ServiceNow · 3 hours ago

Manager, Platform & Gen AI Strategic Operations

Santa Clara, CA

Full-time

Remote

Entry, Mid Level

2+ years exp

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Business Process Automation (BPA)Cloud Management

Growth Opportunities

H1B Sponsor Likely

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Responsibilities

Work cross-functionally with product, engineering, design, and other teams across the organization to ensure we push the accelerator on our Gen AI products

Model business initiatives and lead competitive intelligence activities leveraging key metrics: revenue, customers, costs, investments, industry trends, roadmap

Help run operational cadences (e.g., Quarterly Product Reviews, Annual Planning, etc.) and support alignment between Product leaders and all stakeholders (C-Level, other functions)

Develop market and strategic analysis, working with leadership and the Product Management team (e.g., market sizing, buy/build/partner assessment, competitive strategy).

Manage Gen AI initiatives that drive growth and operational excellence across our portfolio, in partnership with stakeholders

Support initiatives that drive growth and operational excellence for STEP’s portfolio, in partnership with stakeholders

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Management degreeTechnical degreeEngineering degreeManagement consultingPrivate equityInvestment bankingStrategy & operationsEnterprise tech experienceProduct developmentTechnical strategyProduct operationsEnterprise softwareSaaS industryAI expertiseGen AI expertiseInfluencing othersIndependent thinkerAmbiguous environmentsCollaborative team player

Required

Education: MBA or Master's degree in a Management, Technical, or Engineering field.

2+ years post-MBA with some experience at a top management consulting firm, private equity, investment bank, or strategy & operations at a technology company (or similar)

Experience working for or with established enterprise tech companies. Work experience in product development, technical strategy, and product ops functions is a plus

Expertise and/or strong interest in the enterprise software/ SaaS industry, ideally in the AI / Gen AI space

Effective communicator both verbally and in writing; comfortable in business and technical discussions

Track record of leading cross-functional projects, building trusting relationships, and influencing others

Collaborative team player who is also an independent thinker

Self-starter who thrives and can multitask in fast-paced, often ambiguous environments

Benefits

Health plans, including flexible spending accounts

A 401(k) Plan with company match

ESPP

Matching donations

A flexible time away plan

Family leave programs

Company

ServiceNow

Glassdoor

4.4

ServiceNow is an AI platform that delivers IT operations, field service management, and app engine solutions.

Founded in 2004

Santa Clara, California, USA

10,001+ employees

http://www.servicenow.com

H1B Sponsorship

ServiceNow has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2023 (650)

2022 (816)

2021 (565)

2020 (420)