54 applicants

Company

Groq · 19 hours ago

Manager, RMA / FA Engineering

San Jose, CA

Full-time

Remote

Mid, Senior Level

$168K/yr - $294K/yr

5+ years exp

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Artificial Intelligence (AI)Electronics

H1B Sponsor Likely

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Responsibilities

Conduct and lead debug and root-cause analysis of field RMAs. Collaborate with Product Engineers, Hardware Engineers, and Test Engineers as required.

Scale Root Cause Failure Analysis capabilities within your organization. Build and lead a highly competent and capable team.

Create Failure Analysis result reports that align with standard 8D or similar processes

Develop and optimize RMA testing strategy to improve timeliness and effectiveness of characterization process

Analyze RMA, Failure Analysis, and Repair data. Identify trends and raise quality alerts when necessary. Drive resolution, containment, and mitigation plans for such quality alerts.

Oversee hardware quality performance, monitoring field quality data and associated metrics including RMA Rates, MTBF, and Reliability Ratio.

Manage operational performance of Failure Analysis at contract manufacturer(s), ensuring partner(s) achieve key performance indicators, including FA cycle times, fault duplication rates, and fault isolation rates.

Drive learning’s from RMA / FA back into Manufacturing, Engineering, and Support teams.

Oversee the set-up of new products into Failure Analysis operations.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Electrical EngineeringTest EngineeringFailure AnalysisLab EquipmentHigh Speed InterfacesPythonPCB TestPerlC++UNIX/LinuxMicroprocessorsComplex SOC DevicesAI SystemsServersNetwork SystemsFactory Floor ManagementRMA Testing Strategy

Required

BS/MS in Electrical Engineering or a related degree

5+ years of hands-on test engineering experience

Proven hands-on management and leadership experience

Competence using lab equipment such as oscilloscopes, logic analyzers, power analyzers, etc.

Proficiency with high speed interfaces (Serdes, PCIe, DDR)

Experience testing power sub-sections (e.g. POLs, VRMs, etc.)

Familiarity with lower speed interfaces like SPI, I2C, CANbus, etc.

Proficiency in Python, Perl, C++, or other languages on UNIX/Linux

Experience in Failure Analysis for one (or more) of the following: Microprocessors, complex SOC devices, AI Systems, Servers, Network Systems

Excellent knowledge of PCB card and system-level test and debug

Able to manage factory floor partners (CM’s) for RMA / FA activities

Benefits

Equity

Benefits

Company

Groq

Groq radically simplifies compute to accelerate workloads in artificial intelligence, machine learning, and high-performance computing.

Founded in 2016

Mountain View, California, USA

51-200 employees

http://groq.com

H1B Sponsorship

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2020 (2)