Khoros · 14 hours ago
Manager, Sales Enablement
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Responsibilities
Managing and coaching Enablement team members to deliver exceptional programs for the revenue organization
Conducting needs analysis by identifying the sales and other go-to-market department priorities and skill gaps to determine sales training and enablement priorities
Refining and delivering results-driven sales training and enablement programs using a wide variety of design & training methodologies techniques, concepts, learning tools, and practices adhering to adult learning theory to ensure maximum effectiveness of training and enablement programs
Presenting sales modules, presentations, demo skills workshops, sales skills and processes at forums such as, but not limited to, sales and go-to-market bootcamps, new release events as required for new processes and business needs
Assisting with large-scale enablement programming, especially Sales Kick-Off
Working closely with GTM leaders to analyze the performance of sales force so that additional learning interventions can be developed and prescribed
Facilitating process with Sales and Go-to-Market leaders to identify strengths and development needs
Providing ongoing or additional training to go-to-market team members based on skill set and/or competency
Regularly incorporating appropriate evaluation tools and practices, to assess the effectiveness of training programs and ensure ROI
Promote a culture of data-driven continuous improvement and recognition (e.g., monitor enablement completion/usage data and sales production data to recognize top performers; identify learning/performance gaps and align with go to market leadership to address those gaps)
Ensuring sellers are demonstrating excellence with how they present, demo, and communicate Khoros’ products
Qualification
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Required
7 years in a SasS sales organization, with a minimum of 5 years in a sales or revenue enablement role
3 or more years of team leadership experience
Demonstrated ability to successfully develop and deliver sales training programs utilizing skills in instructional design, program design and development, and training technologies
Experience with MEDDIC methodology
Proactive nature with ability to solve problems with a sense of urgency
Excellent verbal and written communications skills
Passion for process improvement and helping others succeed
Displays respect, integrity, professionalism, and discretion
Experience with Salesforce, Highspot, Litmos or other similar GTM technologies
Great organization skills and attention to detail.
Knowledge of instructional design principles and experience with curriculum development
Company
Khoros
Khoros’s award-winning customer engagement platform helps over 2,000 global brands, including one-third of the Fortune 100 companies, create customers for life.