CivicPlus · 1 day ago

Manager, SDR I

United States

Full-time

Remote

Entry, Mid Level

$62K/yr - $88K/yr

2+ years exp

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GovTechInformation Services

No H1B

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Responsibilities

Define lead campaigns following Directors’ strategic guidance (focus on verticals, sub-verticals and geographic regions)

Create and manage calling strategies & sales campaigns for SDRs

Coordinate with Marketing team for a targeted lead distribution process in alignment with current strategic focus

Drive success of SDR sales quota (daily touches, meetings booked)

Work with the closing team to ensure a smooth hand-off of meetings booked

Actively collaborate with Marketing and Sales Ops on inbound campaigns, processes and reporting

Coach and mentor SDRs to overcome sales prospect roadblocks and maximize booked meetings

Conduct weekly 1:1 reviews with SDRs to achieve sales targets and evolve professional development

Review SDR calls on a weekly basis and provide feedback/direction to SDRs & Director of Sales

Manage daily & weekly meetings with the team to report on activity

Participate in hiring activities, define team target in collaboration with the Director of Sales

Assist in both initial and ongoing SDR training and education

Analyze the results of campaigns and identify trends and areas for improvement

Ensure the output of the SDR team is in line with expectations, closely monitoring both quantity and quality

Ensure SDR adherence to processes, messaging, and sales methodology

Report to Director of Sales Development on metrics, team successes, failures and activity

Re-align prospecting strategy, in collaboration with Director of Sales Development, as necessary to ensure SDR team meets pipeline creation expectations

Maintain SDR Process documents and exercises for product knowledge, day to day processes, overall strategy and requirements

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Sales Development ManagementCRM ProficiencySales Campaign ManagementCoachingMentoringProcess AdherenceSales ReportingTeam DevelopmentPerformance Analysis