Deloitte · 2 days ago

Manager, Exchange Systems Administrator

USA

Full-time

Hybrid

Senior Level

$97K/yr - $179K/yr

8+ years exp

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Responsibilities

Responsible for the day-to-day operations of and support for applications and systems to include: Microsoft Exchange servers, Microsoft Outlook, DNS, Active Directory and other applications as deployed by the Unified Communications team.

Work with end users as Deloitte’s top tier of support for email and Active Directory issues.

Work with vendors to support Deloitte’s email and Active Directory systems.

Key responsibility for monitoring and responding to issues or service requests reported in Service Desk and creating and resolving problem tickets for chronic service issues.

Participate in after business hours operational maintenance activities and deployments.

Plan, deploy solutions, document procedures and coordinate systems software and hardware activities with local and remote team members and their clients.

Collaborate with other service teams –Networking, Server, Desktop, Applications to assist in solving service problems when related to UC services.

Qualification

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Microsoft ExchangeActive DirectoryDNSPowerShellAutomationScriptingImmigration sponsorshipPresenting technical proposalsLeadershipAnalyticalProblem-solvingCommunicationInterpersonal

Required

8 years of experience in Microsoft Exchange and Office 365 or 5+ years of related experience with an advanced degree

5+ years of strong experience with Active Directory and DNS in a large enterprise level environment

Experience with automation and scripting using PowerShell (or similar technology)

Limited immigration sponsorship may be available

Ability to travel 0-10%, on average, based on the work you do and the clients and industries/sectors you serve

Preferred

Bachelor’s Degree in a technology-focused major or equivalent experience

Demonstrated leadership, analytical skills and problem-solving capabilities

Extensive communication and interpersonal skills; ability to communicate at multiple levels, with experience presenting technical proposals to non-technical peers and leadership