Be an early applicantLess than 25 applicants

This job has closed.

Company

Original Job Post

Harness · 2 days ago

Manager, Implementation Engineering

United States

Full-time

Remote

Senior Level

$175K/yr - $195K/yr

Wonder how qualified you are to the job?

Maximize your interview chances

Developer ToolsDevOps

H1B Sponsorship

Insider Connection @Harness

Discover valuable connections within the company who might provide insights and potential referrals, giving your job application an inside edge.

Responsibilities

Identify and propose standard and customized implementation services aligned with customer goals.

Present technical solutions to internal account teams and customers to gain alignment.

Hands on experience implementing software delivery systems (CI/CD, Terraform, Kubernetes).

Gather feedback and approval from key stakeholders, integrating insights into programs.

Articulate the value proposition of Harness Services and its offerings.

Guide customers through legal agreements for service execution.

Assist in the closing process with Account Executive support.

Collaborate with project managers to ensure appropriate staffing for engagements.

Create playbooks addressing common objections like pricing and DIY implementations.

Forecast quarterly bookings using Salesforce/Clari.

Communicate risks to account executives and leadership.

Cultivate relationships with internal teams to integrate Global Services into customer journeys.

Participate in sales leadership forecasting.

Deliver enablement of implementation services to stakeholders.

Report customer behavior trends to Technical Program Managers and Account Executives.

Drive internal operational efficiency.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

CI/CDTerraformKubernetesSoftware EngineeringDevOpsSaaS SolutionsProfessional Services ManagementSalesforceProspectingForecastingQuotingProblem-SolvingLeadershipCommunicationCollaboration

Required

Hands on experience implementing software delivery systems (CI/CD, Terraform, Kubernetes)

Deep knowledge of CI/CD and software engineering best practices, facilitating the development and delivery of technical solutions

You have a background in hands on, technical implementations of enterprise, DevOps SaaS software solutions

Proven track record in professional services management, including experience in identifying, proposing, and delivering tailored services to meet customer needs

Strong understanding of professional services selling processes, with the ability to effectively leverage Salesforce for prospecting, forecasting, and quoting

Previous experience in the DevOps space, with a solid understanding of the unique challenges and opportunities within the industry

Excellent leadership and communication skills, with the ability to collaborate effectively across teams and drive operational efficiency while delivering exceptional customer value

Company

Harness

Glassdoor

3.7

Harness is a Continuous Delivery-as-a-Service platform for engineering and DevOps teams to release applications into production.

Founded in 2016

San Francisco, California, USA

501-1,000 employees

http://harness.io

H1B Sponsorship

Harness has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Trends of Total Sponsorships

2023 (5)

2022 (32)

2021 (12)

2020 (17)