Manager, Marketing Technologist @ Highmark Health | Jobright.ai
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Highmark Health · 2 days ago

Manager, Marketing Technologist

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Responsibilities

Lead the advancement and maturity of the marketing technology stack, with a particular emphasis on customer experience platforms, data management solutions, and AI integration.
Oversee the development and implementation of marketing operational strategies and plans, including budgeting, forecasting, and resource allocation processes.
Develop training and change management programs for marketing and experience team members to maximize adoption and ongoing usage of selected MarTech tools and processes.
Actively participate in cross-functional teams, representing marketing in broader corporate prioritization, operations, and technology discussions.
Champion the importance of customer experience, data management, and marketing automation in corporate forums to align marketing technology initiatives with overall business objectives.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Customer Experience PlatformsMarketing Automation SolutionsSalesforce Data CloudMarketing CloudAdobe Experience ManagerWorkfrontCustomer Data PlatformsCustomer Relationship ManagementData Management PlatformsData Architecture DesignData LakesData WarehousesETL ProcessesMarTech SolutionsMiddleware PlatformsBusiness Process OptimizationOperational Process OptimizationMarketing AutomationWorkflow OptimizationSalesforce Marketing CloudTechnology ManagementHuman Centered DesignDesign ThinkingProject ManagementProblem-SolvingCreativity

Required

Experience with customer experience platforms and marketing automation solutions, (e.g., Salesforce Data Cloud, Marketing Cloud, Marketing Cloud Intelligence, Adobe Experience Manager, and Workfront).
Deep understanding of customer data platforms (CDPs), customer relationship management (CRMs), and data management platforms (DMPs), with a focus on unifying customer data and creating actionable insights for improved customer experiences.
Expertise in data architecture design, including data lakes and warehouses, with a strong grasp of ETL processes and tools.
Experience in integrating various MarTech solutions (e.g., CRM, ERP, CDP) and middleware platforms (e.g., Mulesoft, Apache) to create a cohesive ecosystem that enables seamless data flow and synchronized customer experiences across touchpoints.
Strong background in business and operational process optimization within a marketing context, with an emphasis on leveraging marketing automation to streamline workflows and improve efficiency.
Bachelor's degree in marketing, business administration, technology management, management information systems or related field
OR Relevant experience and/or education as determined by the company in lieu of bachelor's degree

Preferred

Proven experience in using technology and AI in a marketing context
Master's degree in marketing, business administration, technology management, or related field
Salesforce Marketing Cloud
Technology management certification
Human centered design and design thinking certifications
Project management certification

Benefits

Health Insurance
Dental Insurance
Vision Insurance

Company

Highmark Health

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Highmark Health is an integrated health care delivery and financing network.

H1B Sponsorship

Highmark Health has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Trends of Total Sponsorships
2023 (31)
2022 (70)
2021 (70)
2020 (48)

Funding

Current Stage
Late Stage
Total Funding
$5M
Key Investors
Richard King Mellon Foundation
2021-05-10Grant· $5M

Leadership Team

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David L. Holmberg
CEO & President
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Saurabh Tripathi
Executive Vice President and Chief Financial Officer
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Company data provided by crunchbase
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