Ventra Health · 2 days ago

Manager, Revenue Cycle

United States

Full-time

Remote

Mid, Senior Level

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Responsibilities

Partners with the Director RCM to ensure appropriate staffing levels and balance of workload for the AR team and participates in the hiring process

Responsible for consistent and ongoing training of AR team

Performs routine audits and holds monthly/quarterly one-on-one reviews with AR team members

Serves as a resource of knowledge and guidance for the AR team

Develops time management and organizational skills in the AR team to ensure they accomplish their productivity goals each week

Ensures client performance meets or exceeds Ventra Health standards

Ensures that accurate and up-to-date instructions surrounding the AR processes are maintained for each assigned client and clearly communicated in a timely manner

Leads a team of accounts receivable specialists responsible for various metrics such as maintaining days in AR, percent of AR over 120 days, percent with credit balances, and percent of accounts sent to collections

Ensures timely month-end close for all assigned clients

Drives standardization of accounts receivable processes including proper documentation, distribution, and communication

Partners with shared services to ensure proper management of client processes including charge/payment/adjustment batches

Supports the implementation of follow-up processes with off-shore resources

Communicates AR performance and payer issues/trends to Director(s), RCM timely

Supports a positive workplace culture to attract and retain revenue cycle talent on assigned clients

Supports the 'One Ventra Health' model as it relates to changes in revenue cycle management processes

Understands and complies with applicable laws regarding billing, collections, and refund processing

Communicates employee performance to Director(s), RCM and HR

Qualification

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Medical BillingAnesthesiaCoachingLeadershipCommunicationDecision MakingProblem SolvingTime Management