Genpact · 2 days ago

Manager, Senior Instructional Designer

United States

Full-time

Remote

Senior Level

6+ years exp

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Artificial Intelligence (AI)Business Process Automation (BPA)

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Hiring Manager

Joison Jose

Insider Connection @Genpact

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Responsibilities

Act as a trusted advisor and consultant to perform needs analysis with stakeholders to clearly align learning requirements with audience definition in preparation for optimal learning solution design

Work with stakeholders to design end-to-end learning experiences that meet business objectives

Possess stakeholder and consulting/advisory skills to work effectively with customers, subject matter experts, and content owners

Use instructional design techniques and tools to build end-to-end learning solutions

Develop creative and innovative learning assets—classroom training, eLearning, game-based learning, blended learning, videos, standard operating procedures, job-aids, etc.

Possess expertise in rapid authoring tools like Captivate, Storyline, Camtasia, and others. Should be able to develop Level 2 and Level 3 courses in these tools.

Communicate with customers and team to share critical knowledge and manage project requirements

Manage project timelines and share dashboards with internal and external stakeholders

Mentor/coach/upskill team members for capacity building and creating talented resource pool to meet the business requirements

Keep up with Genpact policies, compliance, and industry changes

Qualification

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Instructional DesignCore Instructional DesignCaptivateCamtasiaVyondMS OfficeEnablenowAttention to DetailFacilitationCommunication