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Company

Delta Dental Ins. · 5 hours ago

Manager - Data Operations & Provisioning

United States

Full-time

Remote

Mid, Senior Level

$122K/yr - $265K/yr

8+ years exp

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Responsibilities

As a hands-on manager, lead and mentor a team of data operations professionals.

Oversee daily data operations, ensuring smooth workflows and minimal disruptions.

Establish and monitor processes for data provisioning and delivery to ensure timeliness and accuracy.

Manage data refresh schedules and ensure adherence to service level agreements (SLAs).

Lead the publishing of datasets, dashboards, and reports to stakeholders across the organization.

Ensure published data assets meet quality, consistency, and accessibility standards.

Identify and implement improvements in data operations and publishing workflows.

Leverage automation and tools to enhance efficiency and reduce manual effort.

Collaborate with engineering and architecture teams to align publishing efforts with business needs in support of enabling self-service capabilities.

Foster a collaborative, innovative environment focused on delivering stakeholder value.

Allocate resources effectively to balance priorities and meet deadlines.

Drives continuous improvement of delivery processes, standards, and practices, increased efficiency, eliminating duplication, leveraging product and technology reuse.

Drives recruitment, evaluation, motivation, development, promotion, develops performance requirements, and evaluates staff.

Develops systems support policies, procedures, and standards in compliance with industry best practices and optimizes operational activities to drive efficiency and achieve continuous improvement while supporting customer service agreements.

Monitors and oversees initiatives and deliverables including but not limited to completion of comprehensive definition of direction, scope and objectives; development of work plans, schedules and budgets; determination of staffing requirements; definition of deliverables; and establishment of design review and quality assurance checkpoints for all aspects of the initiatives.

Qualification

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Data operations managementPower BISnowflakeMatillionAzureBusiness plans preparationBudget managementBusiness requirements analysisSystems development life cycleSAFe AgileSCRUMTeam recruitment

Required

8+ years w/Bachelor's degree; 1+ years supervisory/management

Strong communication skills with a high priority on listening to others

Ability to practice empathy and build trust amongst the team

Ability to research and maintain current and emerging technical knowledge to support rapidly changing technology

Highly knowledgeable in preparing business plans, IT plans, technology roadmaps, and technical project proposals

Knowledge in preparing and managing budgets

Ability to analyze business requirements and recommend the right solutions in a timely fashion

Demonstrated use of ingenuity and creativity by taking actions to direct the analyses and solutions of problems

Knowledge of systems development life cycle, including the ability to coordinate and prioritize multiple initiatives and deliverables utilizing SAFe Agile, SCRUM, or other appropriate development methodologies

Ability to recruit, retain and develop a team

Demonstrates a Lean Agile Mindset