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Bexar County Information Technology ยท 2 days ago
Manager - Network Services
San Antonio, Texas Metropolitan Area
Full-time
Onsite
Senior Level
7+ years exp
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Insider Connection @Bexar County Information Technology
Responsibilities
Manage the network engineering team including hiring, training, and performance management.
Design and implement voice and data network infrastructure that meets business requirements and ensures high performance, security, and availability.
Develop and maintain network documentation, including network diagrams, inventory, and configurations.
Develop and maintain telecommunications documentation, including inventory, configurations, and call routing plans.
Ensure compliance with security policies and procedures and implement security controls to protect against network and telecommunications security threats.
Collaborate with other IT teams and business stakeholders to ensure network and telecommunications infrastructure supports business objectives and priorities.
Monitor data and voice network performance and identify opportunities to optimize network performance, reliability, and cost-effectiveness.
Manage relationships with network and telecommunications vendors and service providers to ensure service level agreements are met and issues are resolved in a timely manner.
Stay current with emerging data and voice network technologies and trends and evaluate their potential impact on the organization's network and telecommunications infrastructure.
Maintain a close working relationship with management of all departments
Perform other related technology duties and projects as assigned
Qualification
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Required
Bachelor's degree in Computer Science, Information Technology, or related field. At least 7 years of experience in network engineering, with at least 3 years in a leadership role; or an equivalent combination of education and experience
Strong technical knowledge of network protocols, technologies, and architectures, including LAN, WAN, VPN, and wireless networking
Strong technical knowledge of telecommunications technologies and architectures, including voice and data networks, PBX systems, VoIP, and call center technologies
Experience with network security technologies and best practices, such as firewalls, intrusion detection and prevention systems, and access controls
Experience managing complex network infrastructure, including multi-site and multi-vendor environments
Excellent problem-solving skills and attention to detail
Strong communication and leadership skills
Must secure and maintain a favorable background investigation and clearance
Must clear a pre-employment physical and a pre-employment drug screen test
Required to be on call 24 hours
May be required to work more than 40 hours during the workweek
May be required to work weekends
Preferred
Project management experience
ITIL or equivalent IT service management certification
Project Management Professional (PMP) certification
Company
Bexar County Information Technology
We're BCIT - here to serve the County Departments, so they can serve you.
5,001-10,000 employees
Funding
Current Stage
Late StageLeadership Team
Mark Gager
Chief Information Officer (CIO)
William Fahey
Deputy Chief Information Officer
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