42 applicants

Company

Principal Financial Group · 18 hours ago

Manager- Operations

Des Moines, IA

Full-time

Remote

Mid, Senior Level

$77K/yr - $148K/yr

6+ years exp

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No H1B

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Responsibilities

Provide oversight to ensure high quality service at an acceptable cost. Achieve performance expectations as set for customers, distribution, and business units. Ensure operations comply with all laws, regulations and meet the standards of Principal. Direct and allocate resources to support workflow and processes.

Select, lead and coach staff to further their development and utilize their capabilities. This includes hiring, training, performance management and salary administration. Provide ongoing feedback for improvement. Promote business literacy and competency development; encourage ownership, accountability, risk, creativity, decision making and results. Create an environment which values other’s contributions and inspires trust and respect between team members. Disseminate information regarding decisions, plans and activities. Celebrate success of individuals and team. Take appropriate and timely disciplinary action.

Use responsible risk management. This includes proactively identifying potential business risks and creating appropriate solutions. Also, includes oversight and reporting of various controls, including SOX, internal audits, and other monitoring (at corporate and department level). Ensure appropriate segregation of duties is in place (including security access). Responsible for the Operations team budgets.

Continuously evaluate the business model recommending and implementing changes as needed to adapt to changing department, business unit and customer needs.

Stay abreast of business developments. Cope effectively with all issues and changes and act as champion for business changes. Participate in decision making team/business issues. Have cross functional knowledge of key processes. Partner with other leaders to stay current on initiatives and compensation plans. Ensure ongoing communication to team members.

Perform other job-related duties and special projects as required.

Qualification

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Business literacyRisk managementPerformance managementPC skills

Required

Bachelor's degree or equivalent plus 6-8 years of related experience of which 3-5 years must be in a leadership role

Basic PC and keyboarding skills

Must possess excellent oral and written communication skills and have a strong foundation of the Leader Competencies

Some travel required

Benefits

Flexible Time Off (FTO) is provided to salaried (exempt) employees and provides the opportunity to take time away from the office with pay for vacation, personal or short-term illness.

Pension Eligible: Yes

Company

Principal Financial Group

Glassdoor

3.9

Principal Financial Group® is dedicated to improving the wealth and well-being of people and businesses around the world—helping more than 62M customers plan, protect, invest, and retire as of December 31, 2023.

Founded in 1879

Des Moines, Iowa, USA

10,001+ employees