200+ applicants

Company

Paycor · 13 hours ago

Manager CX Communications and Change Management

United States

Full-time

Remote

Mid, Senior Level

$98K/yr - $168K/yr

5+ years exp

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Responsibilities

Develop and maintain the communications and experience strategy and fiscal year programs and budget for the Customer Experience function. Share best practices and ideas with senior leadership while listening to their ideas to shape into our strategy.

Evaluate, improve and execute on existing processes to ensure changes to products and tools are understood and associates are enabled through communication, documentation and training methods.

Directly manage associates on the customer experience communications & change management team and develop them to their full potential.

Manage all aspects of our in-person and virtual leadership and associate meetings such as town halls, manager enablement, and leadership strategy gatherings.

Ensure regular, quality delivery of newsletters and internal emails by sourcing content from various groups and leveraging current communications applications, working in partnership with Paycor’s corporate communications and CX leadership.

Regularly measure the success of our communications and identify areas for opportunity, ensuring we act from the insights gathered.

Empowers team to manage distribution lists, PowerPoint decks, meeting invites, surveys, rewards and recognition gifts, newsletters, and other important tasks.

Qualification

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Internal communicationsChange managementOperations enablement

Required

5+ years in internal communications, change management, operations enablement, or related field.

Demonstrated ability to lead and influence the outcomes of others both directly and indirectly and proven experience working with senior leadership of an organization.

Strong interpersonal and communication skills with ability to work effectively with senior leaders of the organization.

Strong organizational and operational skills and ability to juggle multiple projects in a fast-paced environment.

Strong writing skills with ability to write engaging and professionally worded communications.

Preferred

4-year degree in business, marketing, communications, or related field preferred.

Experience working in a virtual or remote work environment preferred.

Benefits

A flexible virtual-first work philosophy

An initial equity award in Restricted Stock Units (RSUs) for all new Associates and on-going award opportunities to participate in the value created through Paycor's growth

401(k) with $.65 match for every dollar contributed up to 6% of eligible pay

Generous paid time off in addition to 10 paid holidays (including YOUR Holiday to celebrate a day or holiday you hold special)

Three medical plan options – including a $0 cost option and travel & lodging support to ensure access to medical care

Paid leave for birth parents, non-birth parents, elder caregivers, and military support

Sabbatical opportunities for tenured Associates

Employee Stock Purchase Plan, which enables you to buy PYCR stock at a 15% discount

Inclusive and accessible Employee Assistance Program (EAP) to help with everyday challenges

Company

Paycor

Glassdoor

3.5

Paycor is a provider of online payroll processing, human resource management services, and timekeeping software to help businesses.

Founded in 1990

Cincinnati, Ohio, USA

1001-5000 employees

http://www.paycor.com

H1B Sponsorship

Paycor has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

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Trends of Total Sponsorships

2023 (28)

2022 (36)

2021 (29)

2020 (43)