R1 RCM · 16 hours ago

Manager of Client Services

United States

Full-time

Remote

Mid Level

$60K/yr - $125K/yr

3+ years exp

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Health CareHospital

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Responsibilities

Client Relationship/Management: 40%

Client Business Reviews and Meetings: 20%

Collaborates with other R1 functions: 35%

Document the customer experience in CRM: 5%

Works collaboratively across functions to ensure operational excellence and client satisfaction related to practice management services, accounts receivable, coding, and all related services.

Ensures mutual understanding of goals, objectives and action plans related to client’s revenue and book of business.

Participate in the contracting and contract renewal process.

Qualification

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Client ServicesRevenue Cycle Management (RCM)Advanced ExcelPower BICerner Solution