Parexel · 1 day ago
Manager, Training
United States
Full-time
Remote
Mid, Senior Level
6+ years exp
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Responsibilities
Identify training needs across FSP programs and departments
Develop comprehensive curricula to address identified needs
Deliver engaging training sessions and ensure compliance with industry standards and client requirements
Manage both FSP-specific and departmental training initiatives
Devise and implement training initiatives to improve efficiency, quality, employee performance, and engagement
Conduct training needs analyses for FSP Operations and promote/develop/deliver training to support efficient and effective operational management
Oversee provision of FSP-specific manager-related training to FSP Line Managers and Account Leads
Design and implement a streamlined onboarding process for new FSP employees
Coordinate all aspects of new hire integration, including orientation, equipment setup, system access, training, and essential program information
Develop and maintain comprehensive new hire onboarding guides for each FSP program
Lead the onboarding process for new clients and ensure smooth transition of client requirements into existing FSP processes
Demonstrate and exemplify the attributes of an effective leader, including strategic thinking and action
Contribute to and influence training strategy and vision
Provide technical support to FSP training specialists and mentor team members to improve efficiency and effectiveness
Ensure direct reports meet departmental and program productivity and quality metrics
Manage employee performance through feedback, goal setting, and reviews
Hire and onboard new employees aligned with customer and Parexel's needs
Provide coaching and mentoring to foster adaptability, collaboration, and leadership development
Enhance engagement and retention through career development and proactive guidance
Strategically plan and manage FSP training resources and activities for both new and existing business
Partner with FSP Senior Leadership to create strategic training solutions for RFPs/RFIs and provide expert consultation on training-related matters
Participate in bid pursuit meetings and client engagements to promote Parexel's FSP training capabilities
Provide training-related support for quality issues, audits, and inspections as assigned
Develop and maintain strategic partnerships with key functional areas to promote the FSP brand and support business strategies
Maintain a sound familiarity with Parexel FSP systems and related processes documentation and may serve as lead author and/or clinical subject matter expert
May provide training-related support for management of quality issues or other input for audits and inspections as assigned. Facilitate and advise on corrections, corrective and preventive actions related to designated training quality management
As appropriate, may represent FSP on teams or task forces related to the development and implementation of SOPs, processes, and associated training
Supports implementation FSP Training and Compliance initiatives to improve efficiency and quality
Lead team through successful adoption of organizational changes
Resource and retain suitably developed professional FSP training partners globally
Forecast training resource needs, assign and manage workload for support team members, and monitor utilization
Champion process improvement in enterprise-wide strategic initiatives
Collaborate with other functions and the Operational Excellence and Delivery Office
Regularly assess the effectiveness of training and onboarding programs
Implement improvements based on feedback and industry trends
Qualification
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Required
6+ years of direct training development and implementation experience is required; biotechnical, pharmaceutical, or CRO experience preferred
At least 2 years of line management experience is a plus
In-depth knowledge of adult learning principles and training methods required
Comprehensive knowledge of the clinical development process, including an understanding of clinical trial management and an in-depth knowledge and understanding of the principles of GCP required
In-depth knowledge of regulatory compliance standards and guidelines applicable to clinical research
Bachelor’s degree or equivalent degree required
Exceptional leadership, planning, observation, and communication skills are required
Ability to understand the strategic view while assessing issues and employ pragmatic approaches to formulate action plans or alternative means for resolution
Excellent ability to organize tasks, time, and priorities of self and others
Proactive and innovative mindset to create new, effective solutions
Strong matrix management, collaboration in a complex environment with ability to interact with staff from a variety of cultures and geographic locations, as well as within all levels in the organization
Exceptional interpersonal, verbal, and written communication and negotiation skills
Exceptional leadership skills to build teams, and effectively lead and develop managers
Strong analytical and strategic thinking skills, detail-oriented and exceptional organizational and multitasking abilities
Independent thinking with a flexible attitude to work assignments and developing new capabilities
Preferred
Biotechnical, pharmaceutical, or CRO experience preferred
At least 2 years of line management experience is a plus
Company
Parexel
Parexel is among the world’s largest clinical research organizations (CROs), providing the full range of Phase I to IV clinical development services to help life-saving treatments reach patients faster.
10,001+ employees
Funding
Current Stage
Late StageLeadership Team
Amy France
SVP, CFO - Consulting & Commercial
C
Carlos Daniel Garcia
VP Chief Financial Officer - Medical Scientific Services Business Unit
Recent News
2024-04-27
2024-04-07
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