Endress+Hauser Group · 5 hours ago
Market Application Engineer (remote)
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Responsibilities
Collaborate with sales and product marketing team as a joint selling team.
Create and improve Endress+Hauser competitive advantage and process efficiencies to consistently build profitable revenue growth.
Support product marketing team in identifying and analyzing technology trends and/or developments and customer industry needs in the process automation industry, specifically focused on local distribution market/downstream flow metering. Support product marketing team with information on new products, extensions, and customization ideas and carry out local technical implementation.
Support of product marketing team in the product launch process to assure the successful introduction of new products into the sales channel.
Provide Tier 2 level and post-production technical support inclusive of customer, sales, marketing, and other support needs.
Conduct technical training inclusive of customer, sales, and internal Endress+Hauser training needs.
Manage the support of product marketing team in the positioning of the broader gas measurement solution inclusive of serial products, systems, and services.
Qualification
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Required
Bachelor’s degree in Electrical, Mechanical or Industrial Engineering or other engineering discipline or 10+ years of equivalent experience.
5+ years of experience in installation of industrial systems in process automation industries.
This is a remote, field position. The ideal candidate may be located anywhere within the United States and will work out of a home office.
Travel required up to 50% of the time.
Preferred
Prioritizes the customer perspective in business decisions by actively seeking to understand customer needs and problems, initiating solutions based on this understanding, and implementing feedback to enhance the overall experience and prevent future issues.
Ability to work and make informed decisions independently and on own initiative.
Exceptional verbal and written communication skills, capable of presenting information clearly, articulating complex technical issues, and engaging with individuals at all levels.
Demonstrates trust, respect, and support for others, fostering teamwork and a collaborative spirit. Collaborates effectively with others, sometimes across departments, to achieve organizational goals and enhance customer experience.
Technical competency within assigned Business Unit(s) inclusive of SOPAS, FlowGate and CBM.
Strong understanding and application of engineering concepts.
Basic electronic troubleshooting and use of hand tools (multimeters, oscilloscopes, part communicators).
Basic knowledge in sensor integration, Programmable Logic Controller (PLC) programming, Distributed Control System (DCS) & Supervisory Control and Data Acquisition (SCADA) programming, networking, database management, Asset Management System (AMS) & Enterprise Resource Planning (ERP) integration, and cyber security.
Proficient experience with Salesforce, Microsoft Office, SAP, and Internet applications.
Familiar with communication protocols, such as Modbus, HART, Foundation Fieldbus, Ethernet IP, Profinet and Ethernet TCP/IP.
Benefits
Tuition reimbursement and a wide range of development opportunities
Comprehensive benefits package which includes medical, dental and vision
Competitive compensation and bonus opportunities
Generous paid time off
Life insurance and 401(k) savings with company match
Full-service café, fitness center, and health clinic (in Greenwood, IN)