Clipboard Health · 6 hours ago

Market Owner / General Manager

Remote (US)

Full-time

Remote

Mid Level

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Health CareMarketplace

Growth Opportunities

No H1B

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Responsibilities

You'll be our boots on the ground - visiting customers, running experiments, and delivering growth.

You'll be responsible for digging into how the market functions today, connecting with customers to understand what makes them tick, and then converting them to become our customers.

You can’t be deterred by 100 no’s - the 101st person you speak with might say yes and kick off a string of future yes's.

You won't have a team to start.

You won't make recommendations.

You won't say 'here’s what I think we should do'. Instead you'll do it.

For the first 4 weeks we expect you to pick up the phone for most of the day.

You're expected to produce 50 customer conversations from existing customers (40 of which will come on the demand side, 10 from workers) in your first two weeks.

In the following couple of weeks we expect 1000 calls to prospects, yielding 100 meaningful conversations and a handful of signed deals.

At this point you have a clear understanding of customers (segments, personas, etc).

You put forward an idea to run an experiment - you want to host a dinner for all of the Dentists in an area at the nicest restaurant in town.

You have to handle the planning and execution of the dinner along with making sure we get value from hosting.

You have to be comfortable where there isn’t a manual - you need to be able to sell our products and services with a high degree of judgment to know 1) what to sell, 2) how we should package / position what we sell, 3) what we can / can’t offer, and 4) how to negotiate / price / etc when we don’t have a pulse on where the market is for our product today.

Sometimes 'selling' won't be as direct; you'll emphasize building relationships and being there when they need us rather than pushing.

Qualification

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Market ResearchSales NegotiationBusiness AcumenHustleRelationship Building