Westcliff University · 2 days ago
Marketing Operations Coordinator
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Higher Education
Insider Connection @Westcliff University
Responsibilities
Receiving, allocating, and tracking the marketing team’s ongoing projects.
Handling communication and customer service for the requestors.
Identifying opportunities to adjust and revise work processes in order to increase efficiency.
Conducting daily meetings to ensure that staff is aware of and managing deadlines.
Preparing daily priority lists, weekly project status reports and project budgets.
Regularly tracking and updating project statuses.
Developing work schedules for various departments to ensure that projects and processes are on schedule.
Communicating potential problems to project teams and recommending solutions.
Create agendas and run project team calls on weekly meetings.
Creating timelines, instructions, and breakdowns for future projects.
Informing project teams of any updates and changes as and when they occur.
Monitor and respond to our project and general marketing email account.
Maintaining & updating the Marketing resources page.
Drafting and maintaining project creative briefs.
Setting up calls/meetings with team and stakeholders, taking notes, following up on action items
Updating and tracking key performance indicators (KPI’s) for projects, weekly, monthly and yearly
Special projects as needed
Qualification
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Required
Bachelor's degree in marketing, business, communications, or related field.
Proficiency in Microsoft Office and Google applications.
Sound knowledge of Monday.com project management software.
Proven experience developing schedules and timelines for projects.
Project management certification
Excellent interpersonal and communication skills.
Detail-oriented.
The ability to multitask.
The ability to work in a high-pressure environment.
Preferred
Monday.com: 3 years (Preferred)
Benefits
401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Health insurance
Life insurance
Paid time off
Referral program
Vision insurance