Designit · 3 hours ago

Marketing Operations Program Manager

United States

Contract

Remote

Mid Level

$52/hr - $54/hr

3+ years exp

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Responsibilities

• Marketing Operations & Program Management: Oversee the end-to-end execution of marketing programs, focusing on process optimization, efficiency, and scalability within a B2B tech environment.

• Governance & Workflow Optimization: Ensure adherence to internal processes, governance protocols, and best practices while streamlining workflows and eliminating bottlenecks across the team.

• Stakeholder Management: Collaborate with key stakeholders across Microsoft’s marketing, product, and events teams to align goals, share insights, and track program progress.

• Cross-Functional Global Collaboration: Work with leads across community management, governance, and editorial to align campaigns and scale processes globally across social channels (e.g. Twitter, LinkedIn, Facebook, Instagram, Threads).

• Data-Driven Strategy & Reporting: Analyze data to drive continuous improvement and provide actionable insights to optimize marketing operations.

• Leadership & Education: Act as a thought leader and internal consultant, educating teams on best practices, measurement frameworks, and innovation opportunities within the community and marketing spaces.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Program ManagementMarketing OperationsProject ManagementData AnalysisAzure DevOpsSprinklrMicrosoft Office SuiteStakeholder ManagementCross-Functional CollaborationB2B MarketingGlobal Partnership

Required

3-5 years as a program manager or senior consultant, with a focus on global marketing operations in the B2B or technology sectors.

Expertise working with international teams across regions and time zones, understanding regional nuances, localization best practices, and achieving consensus on process refinements.

Strong background in project management methodologies and tooling such as Azure DevOps; experience in large-scale marketing programs or campaigns a plus.

Familiarity with Sprinklr and proven experience in process optimization.

Demonstrated success working across teams (marketing, product, MarTech) and leading projects with a focus on operational excellence.

Skilled in using data to inform strategy, track KPIs, and report on performance, with a strong ability to translate findings into actionable insights.

Excellent client-facing, presentation, and written communication skills, with the ability to engage senior stakeholders.

Ability to work independently, navigate ambiguity, and manage competing priorities while maintaining a collaborative mindset.