Allstate · 6 hours ago
Material Damages Telephone Claims Representative I, II or Sr
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Responsibilities
Applies advanced understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department
Handles investigation regarding all aspects of advanced auto claims (coverage, liability and damages) with the exercise discretion and independence within increased level of authority
For claims involving injuries (if handled), learns how to review, evaluate, and negotiate basic to moderate injury claims
Recognizes and identifies body parts of a vehicle and understanding other potential property damage
Identifies customer needs and works to meet those needs using appropriate customer service skills
Determines subrogation or fraud potential and how to handle
Applies increased experience in the Adjuster II level or a rotation into a specialty position (Coverage, Investigation Specialist, Total Loss, Initial Handler, Extended Handler, etc.)
Qualification
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Required
Applies advanced understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department
Handles investigation regarding all aspects of advanced auto claims (coverage, liability and damages) with the exercise discretion and independence within increased level of authority
For claims involving injuries (if handled), learns how to review, evaluate, and negotiate basic to moderate injury claims
Recognizes and identifies body parts of a vehicle and understanding other potential property damage
Identifies customer needs and works to meet those needs using appropriate customer service skills
Determines subrogation or fraud potential and how to handle
Applies increased experience in the Adjuster II level or a rotation into a specialty position (Coverage, Investigation Specialist, Total Loss, Initial Handler, Extended Handler, etc.)
In lieu of the above education requirements, an equivalent combination of education and experience may be considered
Preferred
4 year Bachelors Degree
2 or more years of experience
Company
Allstate
Allstate is an insurance company that offers car, home, and life insurance services. It is a sub-organization of Allstate.
Funding
Current Stage
Public CompanyTotal Funding
$500M2024-06-24Post Ipo Debt· $500M
2014-01-13Post Ipo Equity
1993-06-11IPO
Leadership Team
Recent News
The Mercury News
2024-12-09
2024-12-06
2024-12-05
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