National General · 1 day ago
MD Telephone Adjuster (I, II, or Sr.) - National General
California, United States
Full-time
Remote
Entry, Mid Level
$47K/yr - $70K/yr
2+ years exp
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Responsibilities
Handles investigation regarding all aspects of auto claims (coverage, damages, subrogation) with the exercise of discretion and independence within increased level of authority
Applies intermediate understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department.
Determines subrogation or fraud potential and how to handle.
Identifies customer needs and works to meet those needs using appropriate customer service skills.
Recognizes and identifies body parts of a vehicle and understanding of other potential property damage.
For claims involving fraud or subrogation, partners with assigned reps from those areas to achieve best outcome.
Qualification
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Required
Ability to obtain and maintain adjuster licenses as required.
Customer service orientation
Strong verbal and written communication skills
Strong time management skills from a global case management and pending perspective (vs. transactional)
Effective problem solving and analytical skills; ability to detect differences and issue recognition from multiple sources.
Proficient in Word and Outlook
Preferred
Bachelor’s degree preferred or equivalent experience.
2 or more years of related experience
Company
National General
As part of the Allstate family of companies, National General, an Allstate company, is one of the largest insurers in the United States.
5,001-10,000 employees
Funding
Current Stage
Late StageTotal Funding
$189.99M2020-07-07Acquired· undefined
2014-02-21Undisclosed· $189.99M
Leadership Team
T
Thomas Bohen
VP, Chief Operations Officer, National General Lender Services
Recent News
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2024-11-13
2022-12-03
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