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Company

Original Job Post

Big R Farm and Home · 2 days ago

Mechanic II

Conover, NC

Full-time

Onsite

Mid Level

3+ years exp

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Responsibilities

Provide exceptional customer service by delivering high-quality and prompt on-site repair solutions for all assigned work orders.

Exhibit effective communication skills with diverse audiences, including customers, for sales support and education purposes.

Ensure safe and proper usage of equipment and tools.

Ensure compliance with legal regulations for handling, storage, and disposal of hazardous materials.

Take responsibility for timely completion of necessary warranty documentation according to manufacturer requirements.

Manage special order parts for work orders as necessary.

Accurately document daily work performed.

Maintain a clean, organized shop area in accordance with management standards.

Conduct service tasks in adherence to safety standards and manufacturer requirements.

Utilize computer systems to identify parts, document repair progress, order components, and process claims.

Read and comprehend operating and repair manuals, diagrams, blueprints, and drawings.

Provide daily updates on completed work, identified issues, and upcoming schedules.

Assist in loading and unloading customer machines for repairs and deliveries.

Perform preventative maintenance and basic to advanced level servicing on customer and company-owned machines.

Participate in equipment sales processes as required.

Manage multiple priorities, organize workloads, and meet deadlines effectively.

Safely operate machinery and equipment such as fork trucks, gantry cranes, electric hoists, servicing and diagnostic tools, and multimeters.

Participate in cross-training for flexibility in various departments and responsibilities.

Actively participate in learning initiatives offered such as training programs, workshops, and webinars.

Provide friendly, proactive, and professional internal and external support to others.

Demonstrate behaviors that exemplify Rural King’s Values.

Perform other duties as assigned.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Diesel repairMechanical skillsElectrical systemsAir conditioningHydraulic systemsMicrosoft OfficeCRM softwareDiagnostic programsBarcode scanningWireless devicesLadder usePallet jack useForklift useCommunicationListeningProblem-solvingIndependence

Required

At least 3 years of diesel repair experience or equivalent combination of experience and education.

Advanced mechanical skills encompassing small engine, diesel engine, electrical, air conditioning and hydraulic systems diagnostics and repairs.

Excellent verbal and written communication skills to convey ideas, instructions, and information clearly and concisely.

Demonstrated ability to actively listen, ask relevant questions, and provide thorough and articulate responses.

Proficiency with Microsoft Office software

Proficiency in navigating and utilizing in-store technology resources, including CRM software, diagnostic programs, barcode scanning systems, and wireless handheld devices.

Ability to work independently without frequent supervision.

Ability to maintain a seated or standing position for extended durations.

Repetitive wrist movements on keyboard.

Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently.

Ability to use a ladder, pallet jack, and forklift.

Close vision for computer-related activities.