Maritz · 3 hours ago
Meeting Attendee Coordinator
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Responsibilities
Communicate travel itineraries, hotel confirmations, and policies via phone and email.
Update guest registrations and hotel room inventory in our system.
Collaborate with Meeting Event Managers, clients, and suppliers.
Monitor client email inboxes and handle guest lists within service level agreements (SLAs).
Secure hotel extensions, review registration websites, and ensure report accuracy.
Support client-specific processes and accounting functions.
Resolve customer inquiries, such as billing questions or hotel no-shows.
Attend training sessions and contribute to team meetings.
Take on special assignments, including on-site program support as needed.
Qualification
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Required
Bachelor’s degree or equivalent experience (e.g., Hospitality, Event Management, or customer-facing roles)
Exceptional communication, attention to detail, and problem-solving abilities
Proficiency in MS Office (Outlook, Excel, Word)
Aptitude for learning new technologies
A passion for delivering great customer experiences in a dynamic environment