Member & Customer Engagement Marketing Manager @ ReviveHealth | Jobright.ai
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Member & Customer Engagement Marketing Manager jobs in Ponte Vedra Beach, FL
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ReviveHealth · 5 hours ago

Member & Customer Engagement Marketing Manager

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ConsumerHealth Care

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Responsibilities

Lead our Instagram strategy and content creation to engage and grow our member community
Develop and implement a content calendar that resonates with our member base
Create engaging visual and written content that reflects our brand voice and values
Monitor social media metrics and optimize strategy based on performance data
Design and execute email marketing campaigns for members
Lead the strategic transition from SendGrid to Braze
Develop segmentation strategies to ensure targeted, relevant communications
A/B test email campaigns to optimize performance
Develop and manage SMS marketing campaigns
Work with technical teams to implement Braze for improved mobile engagement
Create personalized mobile messaging strategies based on user behavior and preferences
Create and maintain customer-facing materials including onboarding guides, best practice documents, and implementation playbooks
Design and update customer training materials and resource libraries in collaboration with CS team
Create and maintain a content repository of case studies, success stories, and testimonials
Build scalable newsletter templates and campaign frameworks for CS teams to utilize
Ensure all enablement materials align with brand guidelines and messaging

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Digital MarketingSocial Media ManagementEmail MarketingMobile Engagement StrategiesHubSpotBrazeHealthcare Marketing RegulationsB2BB2C CommunicationsMarketing AutomationCustomer Journey MappingProject Management

Required

3-5 years of experience in digital marketing or engagement marketing
Proven track record managing social media channels, particularly Instagram
Experience with email marketing platforms (HubSpot required, Braze experience a plus)
Strong understanding of mobile engagement strategies and SMS marketing
Excellent written and verbal communication skills
Data-driven mindset with experience in analytics and reporting

Preferred

Experience in healthcare or tech industry
Knowledge of HIPAA compliance and healthcare marketing regulations
Experience managing B2B and B2C communications
Project management skills with ability to handle multiple campaigns
Creative problem-solving abilities
Experience with marketing automation platforms
Understanding of customer journey mapping and personalization strategies

Company

ReviveHealth

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ReviveHealth is a health care solution that provides employees with primary, urgent care, mental health therapy, and pharmacy benefits.

Funding

Current Stage
Early Stage
Total Funding
$1.12M
Key Investors
Eir Partners
2023-01-24Series Unknown· undefined
2022-07-23Series Unknown· $1.12M

Leadership Team

E
Eric Leaver
Chief Executive Officer
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Mark Dumoff
Co-Founder
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Recent News

Company data provided by crunchbase
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