RSPA - Retail Solutions Providers Association · 15 hours ago

Member Services Manager

United States

Full-time

Remote

Mid Level

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CommunitiesNon Profit

Hiring Manager

Christopher Arnold

Insider Connection @RSPA - Retail Solutions Providers Association

Discover valuable connections within the company who might provide insights and potential referrals.
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Responsibilities

Play a key role in member engagement and member retention by serving them as a trusted business advisor

Work with a variety of organizations ranging from family-operated SMB IT service providers to software companies to the Fortune 500

Qualification

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Business acumenCustomer service goals achievementOpinion valued in small company

Required

Passion and self-motivation; a strong desire to learn about each member’s needs and help them accelerate their growth

Strong communication skills; the ability to listen to a member and explain how we can help them

A history of meeting and exceeding sales/customer service goals

Acumen and ability to grow beyond the role and perform like a business leader

Willingness to travel to industry trade shows and conferences

Desire to work for a small company where your opinion matters

Company

RSPA - Retail Solutions Providers Association

The Retail Solutions Providers Association (RSPA) is North America’s largest community of VARs, software developers, vendors, and distributors in the retail, restaurant, grocery, and cannabis verticals.

Founded in 1948