Link Oregon · 12 hours ago
Membership Development Lead
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Responsibilities
Develop and implement membership recruitment strategies, campaigns, and initiatives.
Work with the Communications Lead to create compelling marketing materials and messages to describe membership benefits.
Independently conduct market research to identify and engage potential new members through outreach and networking.
Design and develop membership proposals for new members and new or upgraded services for existing members, in partnership with the Engineering and Service Delivery teams.
Work closely with the E-rate specialist to submit proposals during the annual USAC competitive bidding process conducted by Oregon K-12 school districts, education service districts, and libraries.
Provide new member onboarding.
Develop and execute engagement strategies to enhance member involvement in the organization.
Maintain and nurture relationships with existing members, ensuring their continued engagement and satisfaction.
Develop and implement strategies to prevent member attrition and increase member retention.
Contribute to constructive relationships with affiliated non-profit organizations, including TAO, Oregon Association of Government Information Technology Management (OAGITM), Oregon Rural Electric Cooperatives Association (ORECA), League of Oregon Cities (LOC), Association of Oregon Counties (AOC), Oregon Library Association (OLA), and Nonprofit Association of Oregon (NAO).
Maintain accurate and up-to-date membership records, tracking key performance metrics.
Generate regular reports to evaluate membership trends, identify obstacles, and provide insights for strategic decision-making.
Forecast future membership and service growth.
Provide input on membership and service fee structures and contribute to the development of revenue targets and annual budgets.
Represent the organization at community events, meetings, and conferences to promote membership opportunities.
Work with the Chief of Staff and Communications Lead on the planning and successful execution of the annual Member Meeting and other member-focused events.
Work closely with key individuals within the organization – service delivery manager, engineering team, operations & project management, CFO/accounting team, chief of staff, and executive director – to align membership development strategies with overall organizational goals and opportunities.
Collaborate with the communications and government relations leads to ensure consistent messaging and branding.
Qualification
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Required
Bachelor's degree in a relevant field, especially technology or business, OR five years of experience in technology membership development, sales, and/or marketing.
Proven experience and success in membership development, sales, and/or marketing.
Strong background in customer-centric and performance-driven teams.
Excellent interpersonal, relationship-building, and communication skills that motivate, engage, and inspire members.
Excellent negotiation and closing abilities.
Proficiency in data analysis and reporting.
Familiarity with CRM software and project management software.
Proficiency with the Microsoft Office Suite and remote collaboration tools.
Capable of performing remote and self-directed work in close collaboration with multiple team members.
Action oriented, highly customer focused, and possessing an entrepreneurial drive.
Enthusiasm for the organization's mission, values, and membership.
Strong ethical orientation, demonstrated personal accountability, and ability to work in a nonprofit environment.
Preferred
Prior sales or business development experience in telecommunications, Internet/broadband, cybersecurity, or related information technologies.
Understanding and prior experience with the Oregon public (especially education) and non-profit sectors.
Prior experience with the FCC E-rate program.
Company
Link Oregon
Link Oregon is a non-profit middle-mile broadband provider serving the public and non-profit sectors in Oregon.
Funding
Current Stage
Early StageCompany data provided by crunchbase