SHR Consulting Group · 3 days ago

Mid-Level Systems Engineer

United States

Full-time

Hybrid

Mid, Senior Level

5+ years exp

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Information ServicesInformation Technology

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Responsibilities

Assist in the deployment and configuration of platform solutions for both on-premises and cloud environments.

Support operational services such as Microsoft Endpoint Configuration Manager (MECM), System Center Operations Manager (SCOM), and cloud service providers (AWS, Azure).

Monitor platform performance and availability, addressing issues as they arise.

Perform routine maintenance, updates, and patches to ensure systems remain secure and operational.

Implement security measures to protect platform infrastructure from threats and vulnerabilities.

Conduct security assessments and participate in audits to ensure compliance with security policies and standards.

Analyze system performance metrics to identify areas for improvement.

Optimize platform configurations to enhance efficiency and reliability.

Maintain detailed documentation of platform configurations, changes, and maintenance activities.

Generate reports on platform performance, security, and usage for management and stakeholders.

Respond to platform-related incidents and outages, conducting root cause analysis and implementing corrective actions.

Develop and follow incident response plans to minimize downtime and impact on business operations.

Work collaboratively with other IT teams to ensure seamless integration and operation of platform systems.

Provide technical support and guidance to end-users and IT staff on platform-related issues.

Ensure platform operations adhere to organizational policies and industry best practices.

Continuously evaluate and improve platform infrastructure to meet evolving business needs and technological advancements.

Stay updated on emerging platform technologies and trends, recommending and implementing improvements as appropriate.

Manage relationships with platform service providers and vendors.

Assist in the evaluation and selection of platform products and services that align with organizational needs and budget constraints.

Qualification

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