Five9 · 2 days ago
Mid-Market Sales Account Director
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Call CenterCustomer Service
Insider Connection @Five9
Responsibilities
Establish early credibility and cultivate strong relationships with existing customers to understand their business needs and challenges
Collaborate with the Five9 team to develop a comprehensive sales strategy. Utilizing the wide range of talent that Five9 brings to the marketplace
Identify growth opportunities that the customer would benefit by taking advantage of, uncover other divisions within your customer's organization, and develop tailored approaches to capitalize on them
Proactively identify opportunities to upsell additional Five9 products or services to existing customers
Develop and present compelling proposals that showcase the value of expanding their engagement with Five9
Stay informed about industry trends, market dynamics, and competitor activities
Create and drive revenue within a specified region or list of named accounts
Generate business opportunities through professional networking and cold-calling
Drive brand awareness, campaigns, and lead generation via networking, associations, etc
Meet and exceed all quarterly and annual sales quotas
Own the sales cycle from lead generation to closure
Develop business plan and present the business plan during quarterly review sessions
Maintain account and opportunity forecasting within our internal forecasting system (SFDC)
Self-generate leads from a personal connection, referral partners, and regional networking events
Ensure 100% customer satisfaction and retention throughout the Implementation and Support experience
Qualification
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Required
Minimum of 8 years of successful experience in sales, with a track record of exceeding targets. Preferably in the CCaaS and/or SaaS with agent count of 100 - 3,000>
Be able to work independently and as part of a team in a fast pace, rapid change environment
Success selling at the C-level
Documented track record of sales excellence
A proven sales hunter and closer
Superior professional presence and business acumen
Benefits
Health, dental, and vision coverage
Short & Long-Term Disability
Basic Life Insurance
401k saving plan with employer matching
Access to mental health support platform
Generous employee stock purchase plan
Paid Time Off
Company paid holidays
Paid volunteer hours
12 weeks paid parental leave
Company
Five9
Five9 is a cloud-based call center software company that specializes in sales, marketing, and customer service. It is a sub-organization of Five Rivers Solutions.
H1B Sponsorship
Five9 has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Trends of Total Sponsorships
2023 (8)
2022 (21)
2021 (16)
2020 (15)
Funding
Current Stage
Public CompanyTotal Funding
$861.6MKey Investors
Oaktree Specialty Lending Corp.Sapphire VenturesAdams Street Partners
2024-02-28Post Ipo Debt· $747.5M
2019-08-22IPO· bmv:FIVN
2014-03-10Debt Financing· $30M
Recent News
2024-06-05
2024-06-05
2024-05-04
Company data provided by crunchbase