Be an early applicantLess than 25 applicants

Company

Cox Automotive Inc. · 14 hours ago

Mobile Billing Specialist II

Indiana County, PA

Full-time

Remote

Entry, Mid Level

$19.18/hr - $28.80/hr

3+ years exp

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Comp. & Benefits

Insider Connection @Cox Automotive Inc.

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Responsibilities

Prepare repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required based on what technicians submit, entering RO into service database system.

Verify technicians have selected correct VMRS code related to repairs made and billing hours are in-line with standard repair times.

Prepare actual invoice off created RO by applying customer specific rates and mark-ups.

Reach out to technicians and regional service managers on repairs and required information to process invoices.

Communicate with customers via email, fax, or phone to retrieve purchase order approvals and/or discuss billing issues.

Gather necessary paperwork and upload into system for records.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Microsoft ExcelAuto Repair/Maintenance experienceMicrosoft OutlookMicrosoft WordCustomer service skills

Required

High School Diploma/GED and 3 years' experience in a related field.

The right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and up to 1 year of experience; or 5 years' experience in a related field.

Excellent Microsoft Excel skills.

Experience with Microsoft Outlook and Microsoft Word.

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

Maintains professional but friendly demeanor.

Demonstrates strong interpersonal and customer service skills.

Communicates clearly and effectively.

Pays close attention to detail.

Exhibits ability to remain calm and polite when dealing with frustrated customers and/or technicians.

Preferred

Prior experience in the Auto Repair/Maintenance industry is highly preferred.

Benefits

Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year.

Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, parental leave, and COVID-19 vaccination leave.

Health care insurance (medical, dental, vision)

Retirement planning (401(k))

Paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO)