NEOGOV · 2 days ago

Mortgage Servicing Examiner

Remote, NC

Full-time

Remote

Mid, Senior Level

$45K/yr - $79K/yr

5+ years exp

Maximize your interview chances

GovTechHuman Resources

Insider Connection @NEOGOV

Discover valuable connections within the company who might provide insights and potential referrals.
Get 3x more responses when you reach out via email instead of LinkedIn.

Responsibilities

Gather, organize, review & analyze information concerning the operation of mortgage servicers, lenders, and brokers.

Ensure the safe and lawful conduct of the business and compliance with applicable lending laws and regulations.

Draw conclusions regarding federal and state compliance; identify unusual activity, such as improper servicing activity and mortgage fraud for further investigation.

Communicate information to management and others consistent with NCCOB regulations, laws, policies and industry practices.

Develop and maintain professional working relationships, prepare accurate and timely written reports, demonstrate strong verbal communication skills, and recommend corrective actions.

Testify in judicial hearings and maintain confidentiality and discretion in the course of conducting business.

Work in a team environment or independently, adapt easily to changing circumstances.

Work under general supervision, demonstrate sound judgment in making decisions and recommendations, present findings and train others as assigned.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Mortgage servicing lawsReal estate accountingMicrosoft ExcelReport writingLoan administrationFraud detectionMicrosoft WordMicrosoft OutlookData analysisMortgage originationOrganizational sensitivityOral presentation skills

Required

Bachelor degree in a related field (mortgage servicing, banking, finance, business) or equivalent work experience.

Minimum of five (5) or more years of recent experience in one or more of the following mortgage servicing areas: auditing for regulatory compliance, loss mitigation, foreclosure, and/or bankruptcy; or equivalent combination of education and experience.

Demonstrates professional level of working knowledge in: both state and federal laws, rules, regulations and procedures applicable to the mortgage servicing industry (FDCPA, SCRA, RESPA); real estate and financial accounting related to the mortgage servicing industry.

Knowledge of mortgage servicing industry/investors standards and best practices as well as report writing experience.

Industry knowledge of core servicing functions, including loan administration, collections/loss mitigation, foreclosure/bankruptcy.

Understanding of quality control and compliance processes in a servicing environment.

Knowledge of fraud related activities and how to detect instances of such fraud.

Candidate must have knowledge and ability to use applicable information technology to meet work needs of division.

Performance abilities include but are not limited to the following; objectivity, time management, integrity, clarity (report writing and oral presentations), attention to detail, teamwork, professional presentation, initiative, and organizational sensitivity.

Proficient knowledge and use of Microsoft Excel, Word, and Outlook required.

Strong written and verbal communication skills required to be successful.

Experience in creating spreadsheets and reports through data analysis is also required.